Waking Night Support Worker

3 weeks ago

Slough, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004562
- Date posted
- 07/03/2023
- Application closing date
- 09/04/2023
- Location
- Slough
- Salary
- 19,500.00
- Package
- 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
- **Waking Night Support Worker**:

Job description
- We’re looking for kind, compassionate and resilient Waking Night Support Workers to join our Mental Health service in Slough.

£19,500 per annum pro rata, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

**Shift Pattern**:
Full time, 40 hours per week worked over 4 days

Part time, 30 hours per week worked over 3 days

Want to feel like you’re making a difference? You’ll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

**Job Overview**:
Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. They are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. To support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

Hope House and Hope Place is a new supported accommodation service located in Slough comprising 10 self-contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.

Hope House and Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
- T_his role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support individuals to manage their prescribed medication
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
- Identify and report appropriately any Safeguarding concerns
- Promptly report and follow up maintenance issues
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead’s Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

**Person Specification**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team but is able to work independently
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Takes the initiative to support colleague

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