Service Support Administrator

3 weeks ago


Tipton, United Kingdom First Fence Full time

First Fence is a leading name in the Security and Temporary Fencing industry that provide the highest standard of service, at the best market price. Our team of specialists are dedicated to meeting the needs and expectations of all of our customers.

As we are the only security fencing company to offer same day delivery within the UK, delivering optimum service through our dedicated sales, transport & systems development teams, it is no surprise we are one of the market leading companies in the security fencing industry.

The rapid pace of our growth has resulted in a sales increase in excess of 100% year on year since we were established in Burton-on-Trent in 2010. Building on our success, we are continuing to develop avenues for new business opportunities. Having recently opened our sixth depot in Nottingham, we have ambitious plans for further growth and business expansion.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

**Position**:
Reporting to the Depot Manager, you will play a vital role in the growth and new challenges of the Depot. You'll provide administrative support for all aspects within the Depot environment from sales, purchasing as well as delivery and communication, while keeping the customer at the forefront of all you do.

**Requirements**:
Carry out various administrative duties

Provide Customer Service

Processing Invoices

Raising purchase orders

Communication effectively with internal and external suppliers

Processing delivery notes

Track drivers location to keep customers informed of expected ETA

Using internal systems(SAP, Microsoft Office, Detrack)

Support all areas of the depot

Assist with quarterly stock takes

THE ABOVE LIST IS NOT EXHAUSTIVE

**Other information**:
We are looking for someone for with the following attributes

Excellent organisation skills

Strong geographical Knowledge

Team Player

Strong Administration and communication skills

able to use own initiative

IT Literate

Excellent Customer focus and service skills

**Hours**: 42.5 hrs per week Monday to Friday with a flexible approach to working hours between 7:30am-5pm

**Salary**: £23,072.24

**Benefits**:
Discounts and cash back website

cycle to work scheme

25 days holiday

Wellbeing portal

Employee Assist Program

Charity activity's



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