Release Administrator

5 days ago

Purfleet, United Kingdom CLdN Ports London Ltd Full time

**Release Administrator**

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links. 

Within this challenging role, you will support with the day-to
- day administration operations in the Release Office.

**Your role**
- To download and verify all vehicle scanning files, ensuring all are correct and that any anomalies are investigated in a timely fashion.
- To collate and produce carrier load requirements for all vehicles.
- To facilitate the ordering and delivery of controlled delivery vehicles from the point of storage.
- Liaising with the carrier and manufacturer to resolve any problems arising from the ex-gate process.
- Responding to various means of communication and to provide information to manufacturers, dealers and their agents with regard to vehicle location, shipping information, delivery date and repair dates.
- To liaise with external and internal customers and carriers regarding: planned collections / damages / expected volumes and to assist in resolving any issues that arise.
- To cover, as appropriate, the other Release Office and operational support staff including (but not limited to) holidays and sickness.
- Ensuring that the terminal location system is continually cleansed and up to date on a daily basis.
- Compiling weekly reports on carrier (stick) performance.
- To work a flexible shift pattern and assist in undertaking a monthly stock check (which occurs on one weekend each month).
- To ensure all fuel card records are correctly compiled and stored.
- To ensure the space-planning tool is completed on a daily basis and shared with all requested parties. This includes monitoring vehicles in SP locations and ensuring all have been correctly located.

**Your profile**
- Excellent communication and organisation skills
- Experience within a customer service background
- The ability to work on own initiative as well as part of a team
- Strong IT skills including MS Office and bespoke systems/ databases
- Has a high degree of flexibility

**Our offer**
- Competitive Salary
- Life Assurance
- Company pension scheme

**Job Types**: Full-time, Permanent

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have excellent communication and organisational skills?
- Do you have the ability to work to your own initiative as well as part of a team?
- Do you have a high degree of flexibility?
- Do you have strong IT skills including MS Office and bespoke systems/ databases?

**Experience**:

- system administration: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

Application deadline: 10/05/2024
Reference ID: Release Administrator

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