Technical Architect

2 weeks ago


Purfleet Essex, United Kingdom Carpetright Full time

With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.

We're transforming our future by using the latest technology and building a team of Technology experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career.

The opportunity: Technical Architect (Infrastructure), based in our Store Support Office in Purfleet Essex (Hybrid working).

About The Opportunity:

This is an exciting new opportunity to join our brilliant team of Technology experts at Carpetright, playing a pivotal role in providing day to day support of Nestware Group’s server infrastructure both on premise and cloud. You will operate within the existing Infrastructure Team providing design, implementation and 3rd level technical support within the UK and in Europe.

You’ll be an experienced Technical Architect/ Infrastructure Architect, with excellent working knowledge of Windows server OS’s, Microsoft Exchange, virtualisation technologies, server applications, server hardware and cloud technologies.

  • You’ll provide technical leadership to infrastructure, application, and information security teams, ensuring best practices implementation and technological advancement alignment.
  • You will oversee the design of IT Infrastructure including hardware, networking, storage, and virtualisation, ensuring infrastructure security, resilience and high performance and availability.
  • You’ll provide strategic oversight in the implementation of integrated applications and collaborate with application providers to align systems with business needs – introducing continuous improvements to enhance system robustness.
  • You will build strong relationships with stakeholders at all levels and lead technology projects from inception to completion.
  • Maintain Exchange Servers and resolve any issues with the email platform. Ensuring systems are secure, compliant, and aligned with the systems and infrastructure strategy.

Here’s our shopping list of what you’ll need to be successful:

  • Support and administration of MS Windows Server both on premise and in the cloud.
  • Design, support, and administration of MS Exchange server and Exchange Online.
  • Design, support, and administration of VMware ESXi & VCenter on premise and cloud – Azure VMWare Solution (AVS).
  • Experience with DNS, DHCP, Active Directory and Group Policy.
  • Public DNS maintenance
  • Support Microsoft apps and services (Example: Office, SharePoint, Intune, Autopilot, Defender)
  • Support EMC Unity.
  • PowerShell scripting knowledge.
  • Microsoft Licenses understanding and managing.
  • Server Hardware configuration and builds both on premise and in the cloud.
  • Mimecast design and implementation.
  • FortiGate administration.
  • Network and application security – best practice, RADIUS, ACL, IAM
  • Wireless network design and implementation
  • Meraki and Cisco switches administration.
  • Manage solution design with 3rd party suppliers
  • Manage relationship with 3rd party suppliers, service health, SLA’s etc
  • Azure tenant administration – Subscription management, IAM, billing.
  • Azure Active Directory – AAD Connect, Identity and Access Management, MFA, Conditional Access
  • Azure Disaster recovery and Business Continuity – Azure Backup / Azure Site Recovery
  • An understanding of Cloud networking principles and related Azure components (VPN / ExpressRoute, VNet topology, Azure Firewall, NSGs, Routing etc.)
  • IaaS / PaaS monitoring
  • Infrastructure As Code (IaC) – ARM templates and DevOps pipelines
  • Dynamics AX and / or Dynamics 365 Finance & Operations technical experience
  • Cloud telephony skills.
  • Backup Software various – on premise and cloud.
  • SQL Server on premise and cloud.
  • Azure DevOps – Work item tracking, Repos, Pipelines
  • Excellent level of technical experience in all aspects of IT infrastructure on premise and cloud
  • Project management and delivering IT projects to agreed timescales and budget.
  • Azure certifications are desirable
  • You’ll have the ability to collaborate effectively with stakeholders at all levels and be able to translate technical concepts to non-technical audiences
  • Above all, you’re calm under pressure, resilient and definitely have a sense of humour

Carpetright and our stable of group flooring brands is on a significant technology journey, and this role will play a crucial part in contributing to the successful navigation of change. If you’re interested in joining a high performing team where you’ll have the opportunity to fast forward your career, have access to the latest products and releases, then we’d love to hear from you at


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