Booking Clerk

Are you a person who likes planning and thrives under pressure? Do you like to communicate with patients and clinicians in a fast-paced environment? If so, then we have the perfect role for you.

This is a role that is imperative in the smooth running of the gynaecology service at Colchester Hospital supporting our operational and clinical teams and has a direct impact to patient's lives.

In order to succeed in this role you must possess excellent communication skills and work well under pressure.

You will be responsible for following all processes and procedures to enable the booking of patients for their diagnostic test. This will involve negotiating dates with patients and clinicians within all performance target deadlines. You will work alongside the operational coordinator to ensure maximum utilisation and understanding of list delays and cancellations. You will also ensure accurate recording of patient details on the Trust's patient administration system and generating all appropriate documentation.

We are a busy department, therefore if you thrive under pressure and are dedicated to delivering excellent patient care, we look forward to hearing from you.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us

Responsibility for booking patients referrals in line with TRUST ‘Patient Access Policy’. Working within the administrative and clerical function of the Gynaecology department at Colchester Hospital.

For full details of the responsibilities and duties of this role please see the attached job description.