Customer Service Advisor
5 months ago
**What jobs do we have on offer?**
We currently have full-time and part-time positions available in our relaxed Brighton & Hove office. You will be handling inbound customer service calls on behalf of our growing customer base.
Working hours are between 8:30am and 6:00pm Monday - Friday (start and finish times vary) and currently we have a position open with Saturday hours between 9:00am to 3:30pm which would mean having a day off in the week. If you are looking for part-time hours we are happy to discuss your availability.
**What do I need to know about working for you?**
The calls you will be handling are all inbound (this is not a sales role and there is no cold calling). We take calls on behalf of hundreds of different private companies and several national charities, your role will include taking messages, connecting calls through to customers and sometimes processing orders.
We run a very straightforward and honest business. We expect our call team to work hard when we’re busy, (you should expect to be handling calls for between 50% and 75% of your day), but when we’re not we like to give you the freedom to make use of this time, for example use the internet, read a book or study in-between answering calls and chats. We don’t ask you to dress formally in the office, we just need you to be reliable and committed to the role.
If you perform well there’s no cap on your pay increases, bonuses and progression within the company. We believe in rewarding those who are hardworking, have a good work ethic and who can be relied upon by the rest of the team.
**What skills do I need to work with you?**
As you’ll be working on the phone and taking basic information from callers we have simple requirements:
- Polite, friendly and positive
- Able to speak English clearly and spell to an acceptable level
- Have familiarity with typing on a computer
**Do I need experience?**
No. We don't require you to have experience as full training will be given.
**What do I get paid?**
We’re not shy when it comes to rewarding hard work, once you’ve worked with us for 3 months we’ll give you a £150 welcome bonus as a thank you for your commitment. You can also earn up to an additional £300 or more per month on our realistic and achievable bonus scheme.
Your starting salary will be £24,000, with up to £3,000 in additional straightforward bonuses available and an annual review.
**Is this job right for me?**
If you are committed to working hard when it’s busy, are happy answering customer service calls, want to be rewarded financially for your hard work, enjoy the flexibility to use free time at work for personal things, and love working as part of a relaxed and friendly team, then yes this should be for you.
**Job Types**: Full-time, Part-time, Permanent
Pay: £24,000.00-£26,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- If you are looking for part time hours, please let us know how many hours in total per week you would be able to work and across which days. Our opening hours are 8:30am-6pm Monday-Friday and 9am-3.30pm Saturdays.
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Customer Service Advisor
5 months ago
Hove, United Kingdom EDF Limited Full time**Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...
-
Customer Service Advisor
5 months ago
Hove, United Kingdom EDF Limited Full time**Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...
-
UK Customer Service Advisor
4 weeks ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a UK Customer Service Advisor to provide excellent customer service and resolve customer issues efficiently at beBee Professionals.Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Provide accurate product and service information to customers.Process customer orders and manage account information.Keep records of...
-
Customer Experience Advisor
2 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Support Services Advisor
1 month ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Hove, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Helpdesk/customer Service Advisor
5 months ago
Brighton and Hove, United Kingdom Bridge of Hope Full timeTitle**:Helpdesk/Customer Service Advisor** Location**:Brighton** Start Date**:ASAP** Pay Rate**:£12.81ph PAYE** Our client who are one of the leading companies are currently recruiting for a **Helpdesk/ Customer Service Advisor **to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right...
-
Customer Service Representative
1 month ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
2 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Advisor
5 months ago
Hove, United Kingdom Boots Full timeSummary Job Reference: 231420BR - Job Reference: 2 3 1 4 2 0 B R Hove, George Street Fixed Term 7.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Service Advisor
5 months ago
Hove, United Kingdom Sainsbury's Full time**Location** - West Hove Store, Sainsbury's Supermarkets Ltd 361-367 Old Shoreham Road, Hove, BN3 7GD **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 229714 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank....
-
Customer Service Team Lead
6 months ago
Hove, United Kingdom Brighton and Hove Bus & Coach Company Ltd Full timeJob Overview: Key duties and responsibilities: - Support customer service advisors to help deliver the best possible experience to all of our customers - Coach customer experience advisors to help develop and enhance their customer service - Provide bi-monthly 1-2-1 meetings with all team members to discuss performance, provide support and development -...
-
Customer Support Advisor
6 months ago
Hove, United Kingdom G and K Heating Ltd Full timeIf you take pride in yourself, want to grow and develop, and enjoy making others happy, then you have the foundations to be part of the team here at G&K. At G&K Heating, we strive to offer our customers the best service and employees the best environment to grow, develop and enjoy their work, which is why we are looking for a Customer Support Advisor to...
-
Sales and Service Advisor
4 weeks ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to provide exceptional customer service and support the store's operations in Hove, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers to enhance their shopping experience.Operate the cash register and handle transactions efficiently to minimize wait times.Maintain the store's...
-
Customer Resolution Advisor
5 months ago
Hove, United Kingdom The Learning People Full timeAre you passionate about helping individuals achieve their career goals? Do you thrive in a fast-paced and dynamic environment? If so, The Learning People is seeking a talented **Customer Resolution Advisor** to join our team in Hove. As a leading provider of professional online learning, we are dedicated to empowering individuals to enhance their skills and...
-
Customer Advisor
5 months ago
Brighton and Hove, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Various contracts - 15 hours (4 days), 11.25 (3 days), 7.5 hours (2 days) per week available.** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.75 per hour** **B&Q Brighton Local (New Store)** We believe anyone can improve their home to make life...
-
Customer Advisor
6 months ago
Brighton and Hove, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Various contracts - 29, 21.75, 18.75, 15, 11.25, 7..5 hours per week available.** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.75 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Brighton Local (New Store)** We...
-
Lead Customer Support Advisor
5 months ago
Hove, United Kingdom G and K Heating Ltd Full timeIf you take pride in yourself, want to grow and develop, and enjoy making others happy, then you have the foundations to be part of the team here at G&K. At G&K Heating, we strive to offer our customers the best service and employees the best environment to grow, develop and enjoy their work, which is why we are looking for a Customer Support Advisor to...
-
Askhr Advisor
6 months ago
Hove, United Kingdom EDF Limited Full time**AskHR Advisor** Do you want to work in a team that supports one another and provides expert advice to colleagues business wide? We’re looking for an AskHR Advisor to join us on a 9 month Fixed-Term basis to deliver just that! **The Opportunity** Our AskHR Advisors are given the platform to directly help colleagues and senior stakeholders business...
-
Customer Service Advisor
7 months ago
Brighton and Hove, United Kingdom Tates Cars Full time**Tates Motor Group** are recruiting for a **Service Advisor** to work in our busy Multi-Franchise dealership in Portslade, Brighton. You will be responsible for upholding the high customer satisfaction standards for Tates as well as acting as a point of knowledge of all our Manufacturers products and services. You must have previous knowledge of the role...
-
Mortgage Advisor
4 months ago
Hove, United Kingdom Countrywide Mortgage Services Full timeMortgage Advisor King & Chasemore Estate Agency are looking for a Mortgage and Protection Advisor to join them in Hove. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in...