Cf Coordinator

NHS AfC: Band 4

**Main area**
- Respiratory
- **Grade**
- NHS AfC: Band 4
- **Contract**
- 12 months (Secondment/ Fixed term)
- **Hours**
- Part time - 30 hours per week (Monday to Friday inclusive, between the hours of 0800 and 1730)
- **Job ref**
- 164-4681062-D**Site**
- Wolfsen Cystic Fibrosis Centre, Nottingham University Hospitals - City Campus
- **Town**
- Nottingham
- **Salary**
- £23,949 - £26,282 per annum
- **Salary period**
- Yearly
- **Closing**
- 09/02/2023 23:59Job overview

An exciting opportunity has arisen for a CF Coordinator to join Respiratory Medicine secondment basis to cover Maternity leave. We are looking for a dynamic and enthusiastic person to join our team delivering of a high quality secretarial and administrative service to Respiratory Consultant Physicians and associated activity within the department.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Some of the key elements are:

- Use and maintain admin and patient information systems/databases/reports in relation to patient pathway e.g. for tracking and flagging investigations and results, booking appointments, actioning onward referrals.

Telephone calls inbound/outbound relating to patients specific care, in a confidential, sensitive and empathetic manner, with patients, GPs, other departments and the wider health community.

Consultant clinic and diary management.

The line management of the CF Administrators that are part of the administrative team.

Accurately transcribing from digital dictation or verbal instructions, outpatient clinic letters, results letters to patients and miscellaneous correspondence to a high standard and within specified timescales (mainly audio typing).

Meet and greet patients visiting the CF Centre when required.

Update intranet and social media with news and any fundraising events.

Oversee the inputting of data onto the CF Registry.

Supporting the management team in achieving the department targets, goals and aspirations.

Working for our organisation

With 15,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

The East Midlands ‘Wolfson Cystic Fibrosis Centre’ at City Hospital is one of the newest purpose built centres with ground-breaking IT facilities.

NUH hosts the regional specialist Cystic Fibrosis adult service, providing care for patients from across the East Midlands (Nottinghamshire, Derbyshire, and Lincolnshire) in a welcoming, caring, holistic and understanding environment.

Patients are supported and encouraged to manage their treatment to achieve their optimum quality of life.

We have a multi-disciplinary team of healthcare professionals that provide inpatient and outpatient care.

The £6.6m Cystic Fibrosis Centre set a new benchmark for the way that patients are cared for when it opened in 2014.

The aim of the Centre is to transform the care of this unique group of young people by creating a 'home in hospital', where they can not only receive all the treatment they need in one place, but also feel comfortable and ‘at-home’ during the long periods of time they have to spend in hospital.

We provide a mixture of outpatient care (patients may need seeing weekly and always monthly), community care (currently the home IV service and physiotherapy) and inpatient care.

Detailed job description and main responsibilities

Person specification

Training & Qualifications

Essential criteria
- RSA 3 word processing/ text processing or equivalent
- NVQ level 2 in Administration or equivalent
- Good standard of secondary education including English and Maths at GCSE C or above

Desirable criteria
- NVQ in Business Administration Level 3 or equivalent experience
- EDCL or equivalent

Experience

Essential criteria
- Experience of using Microsoft Office
- Proven secretarial experience
- Can complete letters, forms, reports and tables using computerised technology from information collected
- Demonstrate an understanding of patient/client confidentiality.

Desirable criteria
- Previous relevant experience within the NHS
- Good knowledge of MedwayPAS and other related Trust hospital systems such as NotIS. and Unity/DHR (digitalised records)
- Social Media Experience

Communication

Essential criteria
- Demonstrates they can clearly and accurately convey information verbally gathered from both verbal and documented reports & spreadsheets in a clear and concise way
- Demonstrates understanding of confidentiality, using sensitivity and empathy in communication with patients/clients
- To show willingness to help and assist colleagues and work as part of a team and quickly adapt to changing situations.
- Ability to develop good working relationships with medical/hospital staff and external agencies