Band 3 Information Governance Assistant
4 days ago
Job Title : Band 3 Information Governance Assistant
Location : Omagh BT79
Duration : 2 months initially
Rate : 10.40 p/h
Hours : 37.5 p/w
Job Summary
- The post will require a person who is highly motivated, has high levels of initiative, and is methodical and organised in their work.
The person appointed will be capable of working in team situations and have ability to co-ordinate and plan ahead. Good communication skills, both oral and written will be required in dealings with company staff at all levels, other organisations and agencies, and with patients/clients and the general public. He/she will develop and maintain good working relationships at all levels to ensure effective team working and to achieve organisational objectives.
MAIN DUTIES & RESPONSIBILITIES
The post holder will work as part of the ‘Information Governance Team’ within the company's Information and Records Department. The post will mainly involve the processing of requests for access to Trust information and records and providing admin support for the wider IG function. She/he will develop a good understanding of Information Governance administrative procedures. The main duties associated with this post are:
- Ensure accurate photocopying and printing of healthcare, social care and other client records, which have been requested for disclosure under the UK GDPR, FOI or for other statutory or legal requirements. A high degree of accuracy and care is required to ensure that records of varying sizes and types within the files are accurately reproduced to meet the requirements of the legislation. Quality assuring records copied by self and other staff to ensure standards are maintained.
- Lifting, movement and filing of records retrieved and held by the Information Governance office.
- Plan work to ensure tasks are completed in line with required timescales.
- Maintain good relationships and communication within the team to ensure all staff are kept up-to-date with ongoing work and informed of issues and seek guidance when required.
- Communicate effectively with staff in other departments (including records staff/ secretarial/ professional staff) in the search for and retrieval of records and to follow up on current requests to ensure deadlines are met. Provide general advice to ensure other staff are aware of their responsibilities in respect in Information Governance legislation and client policies.
- Deal with general queries from patients, clients, staff and the public in relation to Trust procedures and ongoing access to records requests.
- Ensure all movements of records (including photocopies) to and from the department are appropriately tracked and/or transferred securely - either by post, personal collection, or other means as appropriate.
- Maintain good record keeping of ongoing and completed requests, ensuring information is accurate and accessible. To include paper records as well as regular maintenance of the central Access to Records database and assist in the implementation and maintenance of the new information requests system (Infreemation).
- Develop an understanding of patient administration systems and appropriately accessing these systems to check and confirm patient/client details and to identify/locate records for access to records purposes.
- Disposal of office records in line with approved schedule under GMGR.
- Raise awareness and advise staff as required on access to records practices and procedures and signposting staff to the IG Hub.
- Attend team meetings and implement agreed procedures, commenting on proposals for change as appropriate.
- Assist as required with the organisation, scheduling and record keeping in relation to awareness training sessions delivered to Trust staff and assist in development and dissemination of training and awareness materials.
- Update standard letters and Forms used by the department and ensure sufficient stocks are available for use.
- Assist in the preparation of statutory, routine and ad hoc reports
- When required, assist in gathering information to respond to FOI / EIR requests
- Attend training and awareness as required in order to develop own knowledge and skills required for the post. Have an awareness of the IG policies, procedures and guidance that are available on the IG Hub in order to direct staff to these.
- Re-ordering of office supplies and stationery as required.
- Maintain confidentiality at all times in respect of information processed as part of the post. Accessing personal information only as and when required as part of the role.
- To undertake any other duties required within the scope and framework of the post and requirements of the department.
A minimum of 5 GCSE’s (Grades A-C) including English Language or equivalent or a higher educational standard AND 1 year administrative / clerical experience
OR
3 year’s administrative / clerical experience
In addition to one of the above:
Applicants must demonstrate experience using Microsoft Offi
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