Sen Complaints and Compliance Officer

2 weeks ago


Walsall, United Kingdom Walsall Council Full time

SEN Complaints and Compliance Officer (internal opportunity) - Ref: CH00623 - (2300005H)

Description

** Please note that this is an internal opportunity for Walsall Council employees only **

**SEN Complaints and Compliance Officer - Ref: CH00623**
**Salary: G9 £36,298 - £41,496 per annum**
**Contract: Full-time, permanent**

Walsall Children's Services is seeking a dedicated and professional person to:

- work in liaison with the Education, Health and Care Plan Manager and directly with SEND EHC Case Work Officers to respond to complaints received whether directly by the Assessment & Review Team or via the Walsall Council Complaints team, including enquiries received from Councillors
- be the first point of call for the Local Government Ombudsman, drafting replies and ensuring timely follow up
- advise and guide Case Work Officers on questions of compliance with the current SEND Code of Practice
- respond and lead responses to Freedom of Information Requests with administration colleagues
- lead responses to Tribunal referrals and monitoring Mediation outcomes that are being followed by Case Work Officers.

**Closing date: Monday 1st May 2023**

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Primary Location: GB-GB-Walsall

Work Locations: CHILDRENS SERVICES 2ND FLOOR CIVIC CHILDRENS SERVICES ZONE 2 SECOND FLOOR CIVIC CENTREDARWALL STREET Walsall WS1 1TP

Job: Technical

Organisation: Walsall Council BU

Job Posting: Apr 20, 2023, 5:22:50 AM


  • Senior SEN Case Officer

    Found in: beBee jobs GB - 2 weeks ago


    Walsall, Walsall, United Kingdom Walsall Council Full time

    Senior SEN Case Officer - Ref: CH14723 G9: £38,223 to £43,421 per annum Contract: full-time, permanentAre you looking to supervise a team of Education Health and Care (EHC) Casework Officers in supporting children and young people with additional needs? We are looking for efficient and hardworking Senior Casework Officers with experience in the area of...


  • Walsall, United Kingdom Walsall Council Full time

    Programme Compliance Officer - Ref: RT18822 - (23000037) Description **Programme Compliance Officer - Ref: RT18822** **Salary: G9 £36,298 - £41,496 per annum.** **Job Type**: Full time Contract Type: Fixed Term to 31.3.26 Hours: 37 **Please note: this is an internal opportunity for Walsall Council staff only.** This is an excellent opportunity to...


  • Walsall, United Kingdom whg Full time

    **Risk and Compliance Officer** **Location: Walsall, West Midlands-(Hybrid working, minimum of 3 days in the office)** **Salary: £33,913-£35,817 per annum plus excellent benefits** **The Vacancy** **Contract: Full time, Permanent, 37 hours per week** **Closing date: 17th February 2023** **Stage 1 Assessment: 1st March 2023** **Stage 2 Interview: 2...

  • SRP SEN Teacher- Ref:TV04224

    Found in: beBee S GB - 3 weeks ago


    Walsall, United Kingdom Blue Coat C.E. Infant and Junior Schools' Federation Full time

    Specialist SEN Teacher to be based in Specialist Resource Provision for children with communication and ASD needs Permanent Main scale or UPS + SEN 1 allowance (depending on skills and experience) –To start: 1st September, 2024 The Federation of Blue Coat Infant and Junior Schools are looking to appoint two highly skilled and experienced...

  • SRP SEN Teacher- Ref:TV04224

    Found in: beBee jobs GB - 3 weeks ago


    Walsall, Walsall, United Kingdom Blue Coat C.E. Infant and Junior Schools' Federation Full time

    Specialist SEN Teacher to be based in Specialist Resource Provision for children with communication and ASD needsPermanentMain scale or UPS + SEN 1 allowance (depending on skills and experience) –To start: 1st September, 2024The Federation of Blue Coat Infant and Junior Schools are looking to appoint two highly skilled and experienced teachers to work...


  • Walsall, United Kingdom whg Full time

    **Contract: Full time, Permanent, 37 hours per week** **Closing date: 17th February 2023** **Stage 1 Assessment: 1st March 2023** **Stage 2 Interview: 2 March 2023 (via Teams)** In this stimulating and rewarding role you will personally undertake and conduct internal compliance reviews across our teams and service areas as well as facilitating delivery...


  • Walsall, United Kingdom NISI Staffing Full time

    We are looking for **School Organisation Officer, **who will work in **Walsall Town Centre / Hybrid**. ** Start : ASAP** ** Duration: 6-12 months** ** Pay rate: £13.02 PAYE or £16.93 Umbrella** ** Working hours: 37 hours per week, Mon - Thurs 8.45am - 5.15pm, Fri - 8.45am - 4.45pm** ** Standard DBS required** **Job Description**: - To maintain and...


  • Walsall, United Kingdom Venn Group Full time

    Location: Walsall (Hybrid working once completed training) Length: Maternity Cover FTC 5-6 Months Pay: £22,569 - £23,995 per annum (pro rota) Hours: 9 - 5 Mon - Fri (with flexibility) Responsibilities of the role: - Triage all customer complaints, MP and Councillor enquiries and where appropriate allocate in accordance with complaint procedure -...

  • Procurement Officer

    Found in: Whatjobs ES C2 - 2 days ago


    Walsall, United Kingdom GRANTROW LIMITED Full time

    Grantrow Recruitment are seeking a Procurement Officer to join our team in WalsallBenefits 20 days annual leave plus bank holidaysCompany pension Competitive SalaryRewards AppWeekly payWell-being coach available Details Salary: PAYE £20.00 Per Hour. £26.00 UmbrellaHours: Monday-Friday 37 HoursDuration: U to 6 monthsLocation: Hybrid- 2 days WFH subject to...

  • IT Security Officer

    24 hours ago


    Walsall, United Kingdom South Staffordshire PLC Full time

    This brand new role will lead our corporate defence against cybersecurity incidents, as well as identifying, analyzing, communicating and containing these incidents when they do occur. Reporting to the Head of Cyber & Information Security, you'll use your experience and industry knowledge to make quick, effective decisions in high-impact situations as well...

  • Procurement Officer

    Found in: Talent UK C2 - 4 days ago


    Walsall, United Kingdom Grantrow Full time

    Grantrow Recruitment are seeking a Procurement Officer to join our team in Walsall Benefits 20 days annual leave plus bank holidaysCompany pension Competitive SalaryRewards AppWeekly payWell-being coach available Details Salary: PAYE £20.00 Per Hour. £26.00 UmbrellaHours: Monday-Friday 37 HoursDuration: U to 6 monthsLocation: Hybrid- 2 days WFH subject to...

  • Governance Officer

    24 hours ago


    Walsall, United Kingdom RM Recruit Ltd Full time

    This role is a 50% home and office working and main duties include: - Ensuring sound governance and overseeing the risk framework of the organisation - Providing a comprehensive risk and assurance function, advising the Board and organisation in the execution of tasks that deliver organisation aims, objectives and intended outcomes in an effective,...


  • Walsall, United Kingdom Surefire Management Services LTD Full time

    About Us Surefire Management Services is more than just an ordinary wall insulations company, it's pioneering the path to Net Zero homes. We combine expertise with innovation to deliver exceptional, fabric-first retrofits that minimize risk and maximize impact for social landlords and local authorities. If you would like to oin our collaborative spirit...

  • Resident Liaison Officer

    Found in: Whatjobs ES C2 - 1 week ago


    Walsall, United Kingdom Surefire Management Services LTD Full time

    About UsSurefire Management Services is more than just an ordinary wall insulations company, it's pioneering the path to Net Zero homes. We combine expertise with innovation to deliver exceptional, fabric-first retrofits that minimize risk and maximize impact for social landlords and local authorities.If you would like to oin our collaborative spirit and be...

  • IT Security Officer

    24 hours ago


    Walsall, United Kingdom South Staffordshire PLC Full time

    This brand new role will lead our corporate defence against cybersecurity incidents, as well as identifying, analyzing, communicating and containing these incidents when they do occur. Reporting to the Head of Cyber & Information Security, you’ll use your experience and industry knowledge to make quick, effective decisions in high-impact situations as well...

  • Business Support Officer

    Found in: beBee jobs GB - 2 weeks ago


    Walsall, Walsall, United Kingdom Opus People Solutions Full time

    Business Support Officer - Children's Finance Support Opus People Solutions are recruiting on behalf of Walsall Council for a Business Support Officer - Finance Support on a temporary basis Location: Hybrid, working from home and onsite at the Civic Centre within Walsall Town Centre Salary: £13.02 per hour Contract: Full-time, 6 months Working Schedule:...


  • Walsall, United Kingdom Service Care Solutions Full time

    Service Care Solutions are seeking a highly skilled and dedicated School Organisation Officer on behalf of Walsall Council. You will play a crucial role in maintaining and updating pupil projection databases while preparing forecasts of mainstream and special school pupil numbers. Your responsibilities will include liaising with various teams, compiling...

  • Painter & Decorator

    1 week ago


    Walsall, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...


  • Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    The Governance team are looking for a motivated and skilled individual to join the team. This is an exciting opportunity to broaden your skills and understanding of Governance. The post holder will work with the Care Groups to deliver governance systems and processes including those for risk management, investigations, clinical audit, NICE, national guidance...

  • School Organisation Officer

    Found in: Whatjobs ES C2 - 22 hours ago


    Walsall, United Kingdom Service Care Solutions Full time

    Service Care Solutions are seeking a highly skilled and dedicated School Organisation Officer on behalf of Walsall Council. You will play a crucial role in maintaining and updating pupil projection databases while preparing forecasts of mainstream and special school pupil numbers. Your responsibilities will include liaising with various teams, compiling...