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Customer Assistant

4 months ago


Birmingham, United Kingdom Communications and Solutions Partners Group Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This position requires excellent communication skills, strong organizational abilities, and the ability to effectively manage time.

**Duties**:

- Assist customers with inquiries and product information
- Provide prompt and friendly service to ensure customer satisfaction
- Handle customer complaints or issues with professionalism and empathy
- Up sell products or services to maximize sales opportunities
- Collaborate with team members to achieve department goals

**Skills**:

- Excellent time management skills to prioritize tasks effectively
- Strong communication and interpersonal skills
- Ability to sell products or services and meet sales targets
- Knowledge of phone etiquette and professional customer service practices

Join our team as a Customer Assistant and contribute to creating an exceptional customer experience.

**Salary**: From £24,973.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 21/03/2024