Call Centre Agent

16 hours ago


Colchester, United Kingdom Brokersure Ltd Full time

**CALL CENTRE AGENT** - Come and join our friendly team

We’re looking for agents to join our small but expanding team. We have a passion for good service, so we need friendly, patient, and hard-working individuals to join us, for a quick start

We offer a starting salary of between **£19,000** and **£20,000** with a **£250** bonus once you pass probation at 6 months.

A full development plan means that you can earn between **£21,000** and **£24,500** a year once you’re fully trained.
- Be passionate about delivering a positive customer experience
- Have a great attitude to learning - full in-house training will be provided
- Enjoy working in a fast fast-paced and busy environment
- Be fully PC literate and aware

**What to expect**:

- You’ll be talking to our customers about all aspects of their travel insurance needs. There is no cold calling.
- Our agents are all trained in customer service, sales, and customer retention, so expect a varied day
- We’re a small, friendly, and experienced team - so you can count on being supported.

**About us**:
BrokerSure Ltd is a travel insurance broker based in Feering, just outside of Colchester. We specialise in providing travel insurance to customers who have pre-existing medical conditions.

**Job Types**:Full-time, Permanent

**Salary**:£19,000 - £24,500 per year

**Benefits**:

- Up to 33 days annual leave (including Bank Holidays)
- A day off for your birthday
- Casual dress
- Company pension and Life insurance
- On-site parking
- Recommend a friend scheme
- Flexible working considered
**Schedule**:

- 8-hour shift - no later than an 18:00 finish.
- Monday to Friday
- Some Saturday working (1 in 4)
**Experience**:

- Customer Service - 1 year preferred
- Call Centre experience - desired but not essential
- Care or medical knowledge - desired but not essential

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£24,500.00 per year

Schedule:

- 8 hour shift
Application question(s):

- Are you available for an interview within 7 days?
**Experience**:

- Customer service: 1 year (preferred)
Work remotely:

- No


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