Head of Court of Protection

6 months ago

Birkenhead, United Kingdom Total Staff Services Full time

**Job Title**: Head of Court Protection

**Salary Range**: £45k - £60k per year

**Overview**:We are currently recruiting on behalf of a law firm seeking a Head of Court Protection to lead and manage their Court of Protection team. As the Head of Court of Protection, you will be responsible for ensuring the team provides a professional and efficient service to our clients while meeting operational and financial performance Standards. You will be also be responsible for personal case load of professional and lay deputyship clients.

**Key Responsibilities**:

- Provide leadership to the Court of Protection team to ensure effective service delivery.
- Recruit, Select, Train, Develop, Motivate and manage Court of Protection staff.
- Implement and uphold all firm policies and procedures.
- Deliver effective supervision of best practices and case management standards
- Manage a personal case load of professional and lay deputyship clients.

**Performance Management**:

- To be responsible for the professional standard of work done by the Court of Protection team and to be measured via regular monthly and other file reviews.
- To be responsible for case supervision of all court of protection fee earners in the performance of their case work by monthly file reviews, by day-to-day supervision, discussion and problem resolution in accordance with SRA and Lexcel standards
- To provide supervision, advice, and guidance on technical and professional matters to the members of the Court of Protection team.
- To be responsible for devising, implementing and delivering a structured and ongoing training programme to ensure that all fee earners and support staff have best practice standard knowledge of relevant law and practice.
- To create and maintain a source of best practice template letters and documents, and their continued implementation within the case management system.
- To provide appropriate input and guidance to ensure the firm retains Lexcel accreditation.
- To conduct appraisals and setting objectives and targets for Court of Protection team.

**Risk and Compliance**:

- To manage and maintain the High Risk Register in respect of Court of Protection matters.
- To be responsible for the investigation and review of allegations of professional negligence, and to report to the MD in respect of the same to plan a strategy for response
- To investigate and report potential data protection breaches under the GDPR or similar legislation
- To be responsible for ensuring the department members work with systems and procedures that are Lexcel, and Proclaim compliant, including producing and regularly reviewing templates and precedent documents
- To assist the Finance Manager in ensuring compliance with all VAT and Tax matters, and Accounts Rules relating to Court of Protection transactions

**Required Skills & Qualifications**:

- Admitted Solicitor or Legal executive or equivalent
- At least 8 years' experience of conduct of deputyship files
- experience of meeting deadlines with minimum of supervision
- Direct contact with clients, face to face and over the phone
- Knowledge of statutory duties relevant Court of Protection and deputyship files

**Desirable Requirements**:

- Having a conduct of trauma led deputyship cases
- Working with electronic case management systems
- working with trade unions
- Ability to provide informal guidance to junior staff as required
- Understanding of the importance of developing and maintaining good client relations

**Salary**: £45,000.00-£60,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- conduct of deputyship files: 8 years (required)
- meeting deadlines with a minimum of supervision: 3 years (preferred)

Work Location: In person

Reference ID: Head of Court Protection

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