Clinical Assistant
6 months ago
Job Description: Clinical Assistant
About Mind Right
Mind Right is a pioneering organisation dedicated to transforming psychological rehabilitation. We specialise in providing a focused, stepped care approach to psychological services, aiding those experiencing psychological injuries or ill health in returning to a happier, healthier, and more productive life. Our services are designed to support service users, employers, and referrers alike, ensuring treatment is swift, effective, and accessible for everyone involved. Mind Right is committed to driving a significant cultural shift in how psychological injury and ill health are perceived and treated, emphasising the importance of clinical outcomes and better stakeholder experiences across the board.
Role Overview
The Clinical Assistant plays a crucial role within our Risk/Digital team, focusing on the initial assessment and management of self-referred clients through our psychological triage system. This system incorporates the PHQ-9 and GAD-7 psychometric tools to accurately evaluate clients' needs.
This role will report directly to the Lead Risk Clinician, working closely to ensure high standards of clinical care and service delivery.
Key Responsibilities
- Review initial triage outputs and assess clients' psychological needs based on PHQ-9 and GAD-7 assessments.
- Determine the necessary action for each case, whether immediate escalation to an internal clinician, allocation to a suitable clinician for treatment, or initiation of a self-care journey under our guidance. This may include speaking with the client.
- Ensure a smooth service journey for clients, customers, and clinicians by facilitating effective communication and coordination.
**Requirements**:
- Clinical experience or a qualification in a relevant field (e.g., psychology degree) is essential.
- Strong communication skills and the ability to interact confidently with clients, customers, and clinicians.
- IT literacy, with proficiency in using digital triage systems and office software.
- Ability to work effectively both independently and as part of a team.
Work Environment
This position offers flexibility in terms of location, with options for home-based or hybrid work from our Liverpool office. Mind Right provides a supportive and dynamic work environment, emphasising the importance of mental health and well-being.
**Salary**: From £28,000.00 per year
**Benefits**:
- Company pension
- Sick pay
- Work from home
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Mental Health: 1 year (preferred)
Work Location: Hybrid remote in Liverpool
Reference ID: OpsAdmin
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