Service Advisor

3 weeks ago


King's Lynn, United Kingdom Stebbings Car Superstore Full time

You will have:

- Excellent communication, interpersonal and negotiation skills
- An ability to be highly organised and able to prioritise workloads
- A positive attitude at all times and always lead by example

As a Service Advisor, your Key Objectives will include:

- Maximising service profitability through the use of professional sales techniques
- Sell additional products, services and repair works in a professional manner
- Ensure customer awareness of all products and services available1
- Approach all customers and assist with requests, including requests regarding parts, vehicle sales and repairs
- Maintain effective liaison with sales, parts and workshop teams
- Ensure the tidiness of the reception desk to promote the professional image of the retail facility and that all displays / promotions, prices, materials etc are current and in first class condition.

You will ensure the highest level of customer care and satisfaction at all times:

- Maintain a presence at the service reception desk, ensuring that all customer queries (whether in person or on the telephone) are answered or dealt with immediately
- Answer customers questions regarding technical problems in a manner that is easily understood and does not use excessive jargon, or find the appropriate member of staff to do so
- Pro-actively contact customers to update them on progress of work
- Notify customers promptly of completion of work
- Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Service Manager

You will maintain excellent standards of departmental administration:

- Follow correct procedure when issuing loan cars to customers, ensuring all paperwork is completed correctly and copies of customer’s driving licence are obtained (when applicable)
- Document all warranty work as per manufacturer requirements and retail policy 1and ensure the customer signs for all work undertaken
- Accurately maintain departmental systems
- Ensure compliance to all health and safety / environmental / company policies
- Undertake other tasks and responsibilities as requested by the front-of-house Service Manager

Remuneration and Benefits

We offer:

- Competitive salary of £35,000 OTE with an achievable bonus scheme on top
- Company pension
- 20 days holiday (Plus Bank Holidays)

Think you’ve got what it takes? Then we would love to hear from you

We are an equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.

**Job Types**: Full-time, Permanent

Pay: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- King's Lynn, PE30 4NG: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person


  • Sales Advisor

    1 day ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**:...

  • Service Advisor

    4 weeks ago


    King's Lynn, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £26,500 OTE - £33,000 Location - Kings Lynn Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...

  • Service Advisor

    17 hours ago


    King's Lynn, United Kingdom Thurlow Nunn Full time

    An opportunity has arisen for a Service Advisor to join our King's Lynn branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. The Service Advisor will keep customers up to date on the status of work being carried out, pricing any additional...

  • Service Advisor

    1 month ago


    King's Lynn, United Kingdom Jobspot Limited Full time

    Job Description Service Advisor.

  • Service Advisor

    1 week ago


    King's Lynn, United Kingdom E M G Motor Group Full time

    **Service Advisor** You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner. Key duties will include, arranging bookings for work to be carried out, advising and selling additional work found during vehicle inspections, along with finalising and invoicing the customer...

  • Service Advisor

    17 hours ago


    King's Lynn, United Kingdom Thurlow Nunn Full time

    King's Lynn Service Full time Permanent - An opportunity has arisen for a Service Advisor to join our King's Lynn branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner.The Service Advisor will keep customers up to date on the status of work being...


  • King's Lynn, United Kingdom Calex Automotive Recruitment Full time

    **Customer Service Advisor Apprentice** **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with...

  • Service Advisor

    7 days ago


    King's Lynn, United Kingdom EMG Motor Group Full time

    Kings Lynn Kia is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK, with 14 locations across the South and East Anglia. We are currently seeking a highly professional and self-motivated Service Advisor to join our dynamic team at Kings Lynn Kia. This role is essential in maintaining our commitment to delivering...

  • Service Advisor

    1 month ago


    King's Lynn, Norfolk, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Service AdvisorBasic Salary - £26,500OTE - £33,000Location - Kings LynnAre you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?Responsibilities of a Service AdvisorArranging Service Department bookings.Ensure efficient workshop loading, whilst...

  • Parts Advisor

    2 days ago


    King's Lynn, United Kingdom Accord Resourcing Ltd Full time

    Auto Parts Advisor neededKings LynnOur client, an Award Winning multi-franchise dealer , is seeking for a Parts Advisor to join their team.The ideal candidate will understand basic vehicle design, function, and location of parts and working in a structured and organised way.Role: Auto Parts AdvisorHours: Full Time - 45 hr week (Saturdays 8.30am - 12.30pm on...


  • King's Lynn, United Kingdom Toyota Full time

    “Left School or are you looking for your next challenge? Ready to join the largest car company in the world?” Toyota Apprentice Customer Service Advisor - Steven Eagell Toyota Kings Lynn Does this sound like you? We are looking for ambitious individuals with: * Excellent communication skills – listening is as important as talking in our...


  • King's Lynn, United Kingdom Vision-FS Recruitment Full time

    Financial Advisor / Independent Financial Advisor Location: King's Lynn or Surrounding Area Nationwide Roles Minimum Requirements: Level 4 Diploma in Regulated Financial Planning Salary: OTE £150k-£200k Un-Capped Earnings Potential YOUR NEW COMPANY A boutique Financial Planning business seeks to expand organically its network of Diploma Qualified Financial...


  • King's Lynn, Norfolk, United Kingdom Countrywide Full time

    Abbotts Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in LOCATION. OTE £35kWe are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast...


  • King's Lynn, United Kingdom Vision-FS Recruitment Full time

    Financial Advisor / Independent Financial Advisor Location: King's Lynn or Surrounding Area Nationwide Roles Minimum Requirements: Level 4 Diploma in Regulated Financial Planning Salary: OTE £150k-£200k Un-Capped Earnings Potential YOUR NEW COMPANY A boutique Financial Planning business seeks to expand organically its network of Diploma Qualified Financial...


  • King's Lynn, United Kingdom Seetec Full time

    Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Advisor to join our amazing team....

  • Mortgage Advisor

    2 days ago


    King's Lynn, Norfolk, United Kingdom Countrywide Full time

    Abbotts Estate Agency are looking for a Mortgage and Protection Advisor to join them in King's Lynn. OTE £60kWe are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target...

  • Sales Advisor

    7 days ago


    King's Lynn, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland...


  • King's Lynn, United Kingdom Recruiting Heads Ltd Full time

    Occupational Health AdvisorPeripatetic / Remote / Home Based / Office BasedWe have an outstanding opportunity to join a Nurse-led Occupational Health company based in Kings Lynn, Norfolk, offering bespoke OH services to a diverse range of clients.This is an opportunity to work in an extremely supportive environment with the time and support to develop your...


  • King's Lynn, United Kingdom Recruiting Heads Ltd Full time

    Occupational Health AdvisorPeripatetic / Remote / Home Based / Office BasedWe have an outstanding opportunity to join a Nurse-led Occupational Health company based in Kings Lynn, Norfolk, offering bespoke OH services to a diverse range of clients.This is an opportunity to work in an extremely supportive environment with the time and support to develop your...

  • Customer Services

    1 month ago


    King's Lynn, United Kingdom The One Group Full time

    New - Location: Kings Lynn - Salary: £22500.00 - £23000.00 per annum per year - Job Type:Permanent Posted about 5 hours ago - **Sector**: Customer Service - **Contact**: Kate Yardley - **Start Date**: ASAP - **Expiry Date**: 23 May 2024 - **Job Ref**: BBBH51558_1713862351 Join a growing, fast paced and friendly Team! Customer Service Advisor with a mix...