Service Advisor
2 weeks ago
**Service Advisor**
You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner.
Key duties will include, arranging bookings for work to be carried out, advising and selling additional work found during vehicle inspections, along with finalising and invoicing the customer and collecting payment.
You will need to demonstrate that you have the ability to work independently maintaining customer focus. Key performance indicators will include Customer satisfaction, repeat repairs and retail hours sold.
Create job cards and compile invoices for work carried out. Work with our workshop controller, Parts and Service Managers to provide a quality service experience for our customers.
To accurately record vehicle information, service history, gain authority through the 1 Link platforms and liaise with leasing companies and retail customers to gain approval on work
The successful applicant will be, IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience. You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public
Previous experience in a similar role would be a distinct advantage.
A good rate of pay working in a friendly environment.
Monday to Friday 8.00 - 18.00 and Saturdays 8.00-13.00.on a 1 in 3 rota
25 days holiday
**Job Types**: Full-time, Permanent
**Benefits**:
- Free parking
- On-site parking
**Experience**:
- Service Advisor: 2 years (preferred)
Licence/Certification:
- Full UK Driving Licence (preferred)
Work Location: In person
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