Sales Team Leader

1 week ago

Manchester, United Kingdom Connections Recruitment Full time

**Role Purpose**

The purpose of this role is deliver core KPI’s both Hard and Soft through the inspiration and influence of your team

This will be a role that delivers growth through improved skills and behaviours of the team

The role will sit alongside and collaborate with other Team Leaders and the Training Manager to form a pivotal approach to achieving the sales objectives.

**Role & Responsibilities**
- Build and deliver success plans for the team and individuals
- Evaluate performance throughout the day and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI’s
- Continually assess the skill levels of the team, implementing remedial plans to enable success.
- Support personal development planning
- Inspire teams with creative engagement and effective use of leadership tools to influence performance
- Individual coaching sessions for excellence
- Identify and address barriers to success with individuals
- Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve.
- _**Note: This position requires you to be flexible to work a rotating 3 evening roster**_

**Qualifications, Experience, Skills & Attributes**
- Demonstrable evidence of leading a sales team to success
- Experience of delivering against against sales metrics
- Experience of positively influencing growth and improvement with individuals
- A proven coach
- Experience of different sales and coaching methodology
- An eye for detail and effective record keeping.
- Proven track record of analytical and reporting skills.
- Excellent time and task management
- A passion for helping others and delivering excellent levels of skill.
- Understanding of basic business metrics and how they influence performance
- Ability to work in a global team
- A willingness to learn, develop and grow within your role.
- High level of professional customer service & empathy

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Night shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call centre sales: 4 years (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Night shift (required)

Work Location: In person

Reference ID: JJ/TL/Nights

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