Fleet Co-ordinator

**Description**:
We have an opportunity for a Fleet Co-ordinator to join our team. To undertake the day-to-day co-ordination of Fleet Maintenance activities across the London Hire Group, including all associated and satellite divisions. To ensure that all London Hire, third party contracted maintenance vehicles are managed in line with client Service Level. Whilst maintaining agreements and manufacturers recommended maintenance schedules, and all current and pending legislation.

Supplier management is a key element of this role, for reviewing all estimates and quotation to ensure correct repair times, and parts costs and relevant discounts have been applied.

**Relationships with others**

The Fleet Co-ordinator will need to embrace interactions and develop working relationships with all departments within London Hire, Sales Department, Rental Department, Human Resources, Finance Departments and Logistics.

**Key Responsibilities**:
To ensure that:
- Client service levels are maintained to the highest possible standard ensuring all information is accurately entered onto the Key 2 Fleet management System.
- Ensure customers are notified of any recharges, all recharge details are saved and entered onto the Key2 SMR in line with the recharge process.
- Liaise with Recharge Administrator to resolve any outstanding recharge queries.
- In the absence of the Recharge Administrator produce and send recharge estimate/ invoice proforma’s
- Liaise with the Rental Team to ensure London Hire Clients Service Level Agreements are achieved.
- Ensure vehicles always remain legally complaint during operation.
- Update, action and send customer Daily Fleet Reports.
- Follow up and obtain job updates, invoices and completion dates.
- Ensure supplier and subcontractor invoices are checked against agreed prices, challenge and dispute invoices as required.
- Ensure maximum vehicle up time is achieved.
- Ensure London Hire Process are adhered too.
- Inter departmental communication and relationships are developed and maintained.
- User of all Fleet Management Systems in place, evaluate and recommend improvements.
- Record, review and develop processes for continuous improvement.
- Provide cover for staff absences and holiday cover.
- Undertake any reasonable request made by a member of Management.
- General desk and office housekeeping is improved and maintained.
- Health and Safety legislation is always observed.

**Skills, Knowledge and Expertise**:

- The successful applicant will have strong administration and numeracy skills.
- Customer focused with a friendly proactive approach.
- Proactive and have a professional approach demonstrated throughout your work.
- Excellent time management skills, with the ability to show great attention to detail.
- Excellent verbal and written communication skills.
- Consistently reliable with the ability to work with enthusiasm, both independently and as part of a team.
- Able to build good working relationships is pivotal, as you will be liaising with customers, suppliers, and insurance companies.
- Proficient in the use of Microsoft Word, Excel, and Outlook.

**What's on offer..**:

- £25,000 - £30,000 salary per annum, dependent on experience.
- Working hours: Monday - Friday 08:00 - 17:00 (40 hours per week).
- Access to our Employee Assurance Programme.
- Free on-site parking.
- Work in a fun, supportive and engaging environment.

**About London Hire Group**:
London Hire Group of companies provides tailored vehicle rentals to the public sector, business and charities with a wide range of vehicles for both short term and contract hire; from small cars and light commercial vehicles through to PTS ambulances and accessible transport, as well as specialised products such as alternative fuel vehicles and road sweepers.

The company ethos is based on three elements of Service, Building Relationships and Innovation