Recharge Administrator

**Description**:
**About the Role**

We have an opportunity for a Recharge Administrator to join our team to produce and manage completion of the recharge invoices for customers and third-party partners. Manage Key 2 reports for work to be recharged, ensuring that all recharges are invoiced accurately and in a timely manner, working towards achieving and exceeding recharge budget. Working with other departments to ensure that the correct process is being followed and the correct authorisation is obtained by the respective department, whilst continuously improving the recharge process.

**Relationships with others**

The Recharge Administrator will need to embrace interactions and develop working relationships with all departments within London Hire which includes the Rental Supervisor. Rental Manager, Fleet Department Administrators, Fleet Co-ordinators, Workshop Administrators, Workshop Controller, Workshop Manager, Accounts Department. Liaising with clients, suppliers, and senior management within the company.

**Key Responsibilities**:

- Processing all recharges to achieving and/or exceeding the recharge budget.
- Maintaining effective contact with other departments, customers, and third-party partners.
- Following up on any recharges, where processes require further attention, or an alternative correcting authorisation has not been obtained to the point of completion.
- Dealing with customer and third-party Partner enquiries.
- Regularly review the recharge process across departments and implement improvements opportunities where identified.
- Reviewing and updating the document processes as and when required.
- Assisting the Fleet Department as and when required.
- Taking responsibility for personal development, by identifying any training opportunities.
- Ensuring the Company mandatory training is completed and maintained.
- Reporting weekly progress.
- Reporting and escalating any recharge issues.

**Skills, Knowledge and Expertise**:

- Previous experience in administration
- Previous experience creating invoices.
- Proactive and have a professional approach demonstrated throughout your work.
- Excellent time management skills.
- Well organised, with the ability to show great attention to detail.
- Excellent verbal and written communication skills.
- Consistently reliable with the ability to work with enthusiasm, both independently and as part of a team.
- Proficient in the use of Microsoft Word, Excel, and Outlook.

Experience:

- creating invoices: 1 year (required)
- administration: 2 years (required)

**Benefits**:

- Working Monday - Friday, 40 hours per week.
- Onsite parking
- Enhanced company absence pay, including for sickness and parental leave dependent on length of service.
- Access to our Employee Assurance Programme.

**About London Hire Group**:
London Hire Group of companies provides tailored vehicle rentals to the public sector, business and charities with a wide range of vehicles for both short term and contract hire; from small cars and light commercial vehicles through to PTS ambulances and accessible transport, as well as specialised products such as alternative fuel vehicles and road sweepers.

The company ethos is based on three elements of Service, Building Relationships and Innovation