Clinic Receptionist

2 weeks ago


London, United Kingdom IDA Recruitment Ltd Full time

A renowned private medical clinic based on Harley Street urgently requires a Clinic Receptionist to meet and greet patients as well as coordinate diaries for clinicians and nurses. Housed in the most beautiful offices, the Clinic Receptionist role pays up to £28,000 plus benefits. We are looking for a minimum of 2 years’ experience in customer-facing roles. This role is a permanent role.

Hours: 42 hours a week including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30.

Clinic Receptionist duties:

- You will need to provide all the information that the client requires to enjoy their visit to the clinic.
- Meet and greet patients and ensure all the patient’s needs are met while visiting the practice
- Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patients journey within the clinic
- Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
- Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
- Taking payments and processing refunds on several databases
- Gathering feedback from patients via questionnaires, testimonials and electronic methods
- Keeping clinic areas clean and tidy and of an excellent standard
- To complete all relevant administration including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: GMC44


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