Customer Service Agent
4 weeks ago
**Overview**
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
**Role Purpose**
Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times
**What you will be doing**
- Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer satisfaction at every step of their journey.
- Always ensure safety and Security is never compromised.
- Check customers travel documentation together with relevant identification to ensure compliance with governing bodies.
- Check customers into airline systems adhering to policies and procedures. Issuing boarding passes and bag tags with the correct AAA followed.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
**Safety, Security and Compliance**:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security & compliance.
**What we are looking for**:
- A full 5 year work/unemployment/education history.
- Valid Passport
- Proof of National Insurance
- Proof of address
- Criminal Record Check and Airside Security Clearance
**Diversity**
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
**Application Instructions
-
Customer Service Agent
1 month ago
Manchester, United Kingdom Novax Recruitment Full time**Customer Service Agent** **Ashton-under-Lyne** **£11 per hour** **Full Time Contract** Novax Recruitment is actively seeking customer service agents based in Ashton-under-Lyne. **This role is a temporary contract with scope for extension offering full time hours. The role is fully office based.** Responsibilities include: - Maintain records and...
-
Customer Service Agent
1 month ago
Manchester, United Kingdom Novax Recruitment Full time**Customer Service Agent** **Ashton-under-Lyne** **£11 per hour** **Full Time Contract** Novax Recruitment is actively seeking customer service agents based in Ashton-under-Lyne. **This role is a temporary contract with scope for extension offering full time hours. The role is fully office based.** Responsibilities include: - Maintain records and...
-
Customer Service Agent
1 month ago
Manchester, United Kingdom Pertemps Network Group Full time**Customer Service Agent**: - V201114867 Applicants **£30,000 Per Annum** - Full Time**Permanent** **Manchester, Greater Manchester** **Customer Service And Call Centre** **Job Description**: - Elevate your career in customer service by joining a dynamic team in the heart of Manchester city centre. A leading blue chip company is seeking a dedicated...
-
Customer Service Agent
1 month ago
Manchester, United Kingdom AL Solutions Full timeAre you a dedicated and customer-focused professional looking for a rewarding career opportunity? Join our dynamic customer service team as a Customer Service Agent. In this role, you will play a crucial role in providing exceptional customer service by handling both inbound and outbound calls from our valued clients. As a Customer Service Agent, your...
-
Customer Service Agent
2 weeks ago
Manchester, United Kingdom Swift Placements Full timeJob Title: Customer Service Agent Location: Manchester (hybrid) Hours: Full-time hours between 8:30am - 7pm Monday to Friday / Saturday 9am to 1pm **Salary**: £21,000 w/ OTE's £26,000 - £39,000+ A long standing client, who has now expanded nationwide is looking to hire Customer Service agents to work on their telephone recoveries WORKING FROM HOME &...
-
Customer Service Agent
2 weeks ago
Manchester, United Kingdom Candidate Source Full timeWe are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities. Candidates will be required to work 40hrs per week between the operational...
-
Customer Service Agent
1 month ago
Manchester, United Kingdom Coburg Banks Full timeWe’re looking for a Customer Service Agent to work for our client, one of the UK’s leading debt recovery groups. You would be joining specialists in the recovery of outstanding parking charges, based in modern offices just off the M60 in Denton, Tameside. This is a full-time permanent role, 37.5 hours per week on a rota with shifts falling between 0830...
-
Customer Support Agent
2 days ago
Manchester, United Kingdom Adria Solutions Ltd Full timeCustomer Support Agent The Customer Support Agent will be responsible for: - Utilise the company’s Service Management Tool to log, track and report on all inquiries via Zendesk, ensuring resolution within the contracted Service Level Agreements - Research, diagnose, and resolve queries using available information resources and/or liaising with internal...
-
Customer Service Agent
7 days ago
Manchester, United Kingdom Vermelo RPO Full timeJob Title: Contact Centre Agent Location: UK-Manchester Starting Salary £20,3019 plus great benefits M4 3AQ Start date 13/3/2023 Overview: Working at Markerstudy in our brand-new vibrant office which is situated in the heart of Manchester city centre, you’ll be part of a team focussed on delivering exceptional customer satisfaction. As a valued...
-
Customer Service Agent
1 week ago
Manchester - Devonshire St N, United Kingdom Mears Group PLC Full timeAnnual salary: up to £24,024.00Customer Service AgentManchesterFull Time - Permanent RoleSalary up to £24,024Do you genuinely enjoy helping people? Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary approach and a...
-
Customer Service Agent
1 day ago
Manchester - Devonshire St N, United Kingdom Mears Group PLC Full timeAnnual salary: up to £24,024.00Customer Service AgentManchesterFull Time - Permanent RoleSalary up to £24,024Do you genuinely enjoy helping people? Do you want to work for one of the leading providers in the housing, property management and support market industry in the UK? Are you somebody who is open to new opportunities, has a visionary approach and a...
-
Customer Service OOH Agent
1 day ago
Manchester, United Kingdom Mears Group Full timeAnnual salary: up to £22,522.50A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Customer Service OOH AgentManchesterFull Time, Permanent RoleSalary up to £22,522.50Do you want to work for one of the UK’s leading housing and care service providers in the UK? Are you...
-
Customer Service Agent Manchester Airport
1 week ago
Manchester, United Kingdom Swissport International AG Full timeOverview: **Job Title: Customer Service Agent** **Location: (Manchester Airport)** **Position Overview**: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. We are seeking dedicated and customer-focused individuals to join our team...
-
Customer Service Agent
1 month ago
Manchester, United Kingdom RedSpher Full time**Customer Service Agent** **Basic salary + Enhanced Unsociable Shift Allowance + monthly profit share bonus - expected average OTE. £26-27k.** **20 days holidays per annum plus private health insurance for you and your dependents.** **We offer a European and worldwide time critical and freight forwarding service on a 24 hour basis. We are the UK arm of...
-
Freight Customer Service Agent
7 days ago
Manchester, United Kingdom Freight Personnel Full timeOur client is a European and worldwide time critical and freight forwarding service operating on a 24-hour basis. They are the UK branch of the largest and most successful group in Europe, specialising in time critical logistics with offices in 18 countries. We are now recruiting for a Freight Forwarding Customer Service Agent based in the MIOC building near...
-
Thai Customer Service Agent
4 weeks ago
Manchester, United Kingdom Bullfinch Recruitment Full time**About our Partner (client)** Calling all customer service superstars! Gear up for an exciting opportunity to join a dynamic team supporting a pioneering gaming startup. This innovative company is on a mission to conquer the gaming universe with cutting-edge tech and unforgettable experiences. Though their team might be small, their ambitions are as...
-
Customer Service Agent
1 week ago
Manchester, United Kingdom MAG Full timex Summary Customer Service Agent Manchester Airport / Hybrid Full Time Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to...
-
Customer Service Agent
1 day ago
Manchester, United Kingdom MAG Full timex Summary Customer Service Agent Manchester Airport / Hybrid Full Time Why CAVU? For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to...
-
Customer Service Field Agent
7 days ago
Manchester, United Kingdom Adecco Full timeOur client is looking for Customer Service Fields Agents to work across Stockport from 12 th June to 7 th July. Training will be starting on the 5th of June. The role will entail visiting various retail and hospitality outlets within a set location to conduct a brief survey relating to a product they are currently using. All details and questions will be...
-
Customer Service Agent
7 days ago
Manchester, United Kingdom Appcastenterprise Full time**Pay: £11.64 per hour** Pay: £11.64 per hour - which equates to a full-time salary of £22,698 p.a This is made up of a basic rate of £10.64 per hour plus a monthly allowance of up to £162.50. **Ready for take off? Join Swissport for a career in aviation**. Working at Swissport has so many different faces and one thing is for sure, there is never a...