Hire Controller
3 weeks ago
The Opportunity: Hire Controller
Contract: Permanent
Location: Haydock
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.
**The Impact you will have**:
- Manage internal hires to support the sales and operational teams
- Set up agreements and locate and allocate assets
- Book transport and workshop PDI’s for STH hires
- Raise and send hire agreements to customers
- Working closely with the Sales Teams to develop a close relationship with regional STH customers ensuring that regular contact is maintained by telephone and site attendance.
- Send quotes to STH customer when required
- Pass all opportunities and lost sales to the Developers so that all pending opportunities can be chased
- Working with the STH Sales Manager, ensure that specific customer requirements are available within the branch structure and provides low cost to serve options for STH customers.
- Working with the STH Sales Manager and Sales Teams look to develop new product offerings for STH customers
- Complete local market analysis on a bi-annual basis comparing hire rates, transport rates, competitor offers to ensure that the Briggs offer is relevant and market competitive.
- Assist with carrying out regular customer satisfaction surveys with all existing customers to ensure that STH offers customers a good quality service at a rate which is current within today’s market.
- Communicate customer concerns in a professional manner
- Work to targets produced by the STH Sales Manager
**What will help you to excel in this role**:
- Excellent communicator and telephone manor
- Strong organisation skills
- Ability to be self-motivated and driven to work towards targets
- Product knowledge beneficial
- Experience in Tele-marketing would be preferable
- Computer literate and Excel knowledge
- Experience in Hiring of Capital Equipment
- Team player with the ability to support others
**What you can expect from us**:
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
**What’s next**
- Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
- If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
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