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Apprenticeship Training Assessor

4 weeks ago

Bristol, United Kingdom North Bristol NHS Trust Full time

As an Apprenticeship Training Assessor, you will be a member of the Talent for Care Team within the Non-Medical Education and Development Team. You will be responsible for teaching on our non-clinical programmes in Customer Service Level 2, Business Administrator Level 3 & Team Leading Level 3 to Apprentices of varying ages & abilities. You will also be responsible for a large cohort of apprentices which will involve providing one to one support, mentoring and assessing their competence in practice. The role requires working collaboratively and co-operatively with managers of apprentices to ensure they are involved & kept up to date. You will also work alongside others in a similar role within the Talent for Care Team to help develop a workforce with the skills, knowledge and competence necessary to deliver effective patient care and to enhance the quality-of-service delivery.
- Excellent interpersonal and effective communication skills
- Communicate sensitive information with empathy to apprentices, assessors and managers
- Good listening skills
- Able to establish credibility with all groups of staff within the organisation
- Able to plan, review and feedback to apprentices on their progress
- Able to assess competence of apprentices in the workplace according to required standards
- Demonstrate good organisational skills
- Ability to work to deadlines
- Ability to prioritise own workload and manage time effectively
- Ability to problem solve
- IT competence in using e-portfolio and windows-based media.
- Ability to transfer data between a variety of IT devices (e.g. tablets, iPhones and PC Laptops)
- Able to participate in audit and data collection for reports.
- Able to deal with challenging behaviour.
- Actively participate in implementing change as required within the delivery of an education programme.
- With guidance from the Apprenticeship Lead and a Practice Development Teacher; work autonomously and be accountable for a group of apprentices

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients’ experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work.

We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.

You will be able to effectively liaise and co-ordination with apprentices, managers and other members of the team to optimise opportunities for learning in the workplace and classroom. Plan assessment requirements and methods with apprentices. Work with apprentices in the classroom to observe and assess practice against required learning outcomes and standards. Ensure all documentation is completed to the required standards of Apprenticeship or Awarding Body. Provide support where required to other members of the team needing to complete documentation as part of the apprentice’s journey. Identify apprentices who are failing to meet targets and initiate action plan with SMART targets to address any issues which may affect timely completion of Apprenticeship. Report any concerns to Practice Development Teacher identifying those issues that may be outside their level of competence.

Ensure teaching area is prepared and maintained to facilitate learning and meet individual apprentices needs. Identify and take appropriate action when equipment malfunctions Identify potential risk issues which could affect the apprentices health or social care need. Be familiar and comply with all Trust Policies and Procedures. Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality. Exhibit professional behaviour and attitude at all times. Demonstrate excellent customer care skills and ensure actions support equality, diversity and inclusion of the apprentices. Act within limits of own competence, ensuring actions support care, protection and wellbeing of others. Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a Personal Development Plan, participate in clinical supervision as required and take part in annual apprai

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