Customer Service Advisor

1 month ago


Manchester, United Kingdom Rhodium Consulting Limited Full time

**Customer Service Advisor**

**Do you have experience in the electrical wholesales industry?**

We are recruiting for a customer service advisor for our client in the Manchester area.

As a Customer Service Advisor you will:

- Exceed customers’ expectations and keep customer service standards maintained
- Support all aspects of the customer journey from product queries, advice and aftersales care
- Take ownership of any general issues, finding suitable solutions for customers
- Providing prompt, efficient and consistent information and communication
- Build a strong relationship with the team and customers.
- Great spoken and written communication skills
- The ability to build a rapport with people quickly and effectively
- A professional and pro-active attitude with exceptional attention to detail.
- Excellent organisational skills and a passion for providing outstanding customer service
- The ability to problem solve quickly and take ownership comfortably
- Confident, resilient and assertive decision-making skills
- Great MS Office skills
- Customer Service experience
- Experience in an electrical wholesale business is essential

Hours of work Monday - Friday 8am - 5pm

Salary depending on experience £24-28k plus bonus

This is a great opportunity to join a growing business.

If you feel that you have the right skills for this opportunity, please send your CV ASAP.

INDJP1

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: JP1297



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