Service Advisor

2 months ago

Shepton Mallet, United Kingdom Scania Full time

**Service Advisor**

**Working Hours: Rotating shift pattern Monday - Friday 07:00 - 15:30 | 09:30 - 18:000**

**Salary: £25,000 - £27,000 **PLUS BONUS**, **PLUS EXCELLENT BENEFIT PACKAGE**

Do you take pride in delivering excellent customer service skills? We are looking for an individual who is motivated and proactive to fulfil the exciting role as a Service Advisor in Shepton Mallet.

This role involves maintaining existing relationships and building new relationships to ensure we deliver upon all our customers need - booking in routine servicing, defects, MOT’s and breakdowns, updating customers on job completion and raising invoices for work carried out whilst ensuring we deliver excellent customer service.

**Skills set**
- Excellent time management
- Administrative skills with excellent attention to detail
- Excellent organisational skills
- Customer service and rapport building
- Trustworthy and honest
- Ability to work well under pressure
- Organised
- Computer literate

**Character**
- **Ability to build rapport and positive relationships **- Working with the customer to build professional relationships to ensure all customer requirements are scheduled in a timely manner.
- **Ability to prioritise and manage multiple tasks at once **- Manage tasks from the customer externally and internally within the workshop, ensuring all tasks are completed in the desired time frame.
- **Forward thinker, using own initiative under pressure**- Be able to overcome any obstacles that present themselves under pressure whilst ensuring the customer’s needs are still met.

Have you got the experience that you believe will be suitable to fulfil this amazing position? If so, we would love to hear from you

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act with integrity and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Closing Date: 21/04/2023

  • Customer Service Advisor/customer Support

    1 week ago

    Shepton Mallet, United Kingdom Timbersource Limited Full time

    Timbersource is a modern, innovative timber company in Somerset established 22 years ago with a proven track record of expert knowledge and customer care. The company supplies premium hardwoods and quality softwoods to a broad range of trade customers and retail domestic consumers. This is a fantastic opportunity for an enthusiastic and motivated **Customer...

  • Customer Advisor

    3 days ago

    Shepton Mallet, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team within J H Haskin & Sons, Shepton Mallet on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Temporary Sales Advisor

    3 days ago

    Shepton Mallet, United Kingdom PetsCorner Full time

    **Shepton Mallet** | Published 20/03/2024**: Townsend Shopping Park, Shepton Mallet, Somerset BA4 5EG £8.60-11.44 per hour Temporary Part-time - Part Time, 12.5 hours a week working any 2 out of 7 days*.Pets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and...

  • Customer Advisor- Temporary

    2 weeks ago

    Shepton Mallet, United Kingdom Pavers Full time

    We have a part time Temporary Customer Advisor opportunity to join our Pavers team in The Edinburgh Woolen Mill at J H Haskin & Sons in Shepton Mallett, on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for...

  • Temporary Sales Advisor

    3 weeks ago

    Shepton Mallet, United Kingdom Pets Corner UK Full time

    Pets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our Shepton Mallet store. We are the ‘ Home of Natural Pet Food’ and the worlds only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition...

  • Temporary Sales Advisor

    2 weeks ago

    Shepton Mallet, United Kingdom Pets Corner UK Full time

    Pets Corner is an award-winning family run business, looking for customer focused, friendly sales advisors who have a genuine enthusiasm for people and pets to join our Shepton Mallet store. We are the ‘ Home of Natural Pet Food’ and the worlds only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition...

  • Customer Advisor

    1 week ago

    Shepton Mallet, United Kingdom Sainsbury's Full time

    **Location** - Shepton Mallet Argos, Argos Unit 1 Townsend Shopping Park, Shepton Mallet, BA4 5SB **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £11.00 per hour **Areas of business** - Argos Retail **Job ID** - 222697 **From Sunday 2nd March 2024, the starting rate of pay for this role will increase to £12 nationally and...

  • Tesco Travel Money Advisor

    2 weeks ago

    Shepton Mallet, United Kingdom Travelex Full time

    Travel Services Partner - Tesco Bank Shepton Mallet - Part Time **Job Type**: Permanent/Part Time - Hours per week: 12 - Salary: £11.50 per hour + Monthly bonus plan - Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly...

  • Pharmacist

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Boots Full time

    About Boots We are the UK’s leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy...

  • Pharmacist

    3 weeks ago

    Shepton Mallet, Somerset, United Kingdom Boots Full time

    About Boots We are the UK’s leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy...

  • Relief Pharmacist

    2 weeks ago

    Shepton Mallet, Somerset, United Kingdom Boots Full time

    About Boots We are the UK’s leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy...

  • Relief Pharmacist

    3 weeks ago

    Shepton Mallet, Somerset, United Kingdom Boots Full time

    About Boots We are the UK’s leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK, our purpose is to help our customers look and feel better than they thought possible. For almost 170 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots UK is part of the Retail Pharmacy...