Administrator/receptionist

4 weeks ago


WestonsuperMare, United Kingdom 168 Medical Group Full time

168 Medical Group is seeking an enthusiastic, motivated and flexible individual to join our team.

Working in a busy surgery reception and office environment, you will need to be able to work as part of a team as well as with your own initiative.

This post is suitable for those that like to be busy, like to problem-solve, like to support their colleagues and are positive in their approach to dealing with the public. Applicants must be confident using a computer. Previous applicants need not apply.

JOB SUMMARY

Working as a member of the team you will provide a high standard of support within the Practice. You will be expected to use reasoning and judgement skills to make appropriate decisions and effectively manage multiple tasks and systems.
- Answer the telephone in a professional and timely manner
- Generate askmyGP requests as appropriate for patients
- Encourage use of askmyGP system
- Book Nurse and HCA appointments accurately
- Deal with queries from patients
- Record and pass on messages accurately and in a timely manner
- Complete any relevant paperwork
- Deliver exceptional patient care
- Previous experience within an administrative setting would be beneficial

Shifts are Monday to Friday between 7am and 6:30pm with occasional Saturday working.

Work remotely
- No

**Job Types**: Full-time, Part-time

**Salary**: £11.13 per hour

**Benefits**:

- Company pension
- Free flu jabs

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 27/03/2024



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