Credit Controller

**About the Role**:
**Who Are We?**

At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.

**Now let us tell you about the role**:
Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.

You will be expected to do this in a collaborative manner, working with all of our internal and external stakeholders to ensure that we deliver the highest level of customer service whilst achieving our targets.

**Responsibilities**:

- Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms.
- Providing the highest level of customer service to internal and external customers.
- Dealing with a high volume of customers on the telephone.
- Maintaining customer records to ensure there are no delays in receipt of invoices/statements.
- Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out.
- Processing card payments.
- Issuing electronic direct debit mandates and entering them onto our operating system.
- Issuing copy invoices to customers on an ad-hoc basis.
- Building a rapport with customers.
- Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers.
- Escalate any concerning issues to your immediate line manager, the Credit Control Team Leader.
- Managing any queries through our query management system.

You will be comfortable handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant, etc.

You will be able to demonstrate experience a successful track record of achieving cash collection targets, reducing aged debt and minimising bad debts.

**Qualifications**:
Desirable:
ICM Level 3

Experience

Essential:
2 years credit control experience.

Desirable:
Customer service experience.

**Skills**:
Essential:
High level of written and oral communication.

Strong Microsoft Excel skills.

Conflict resolution.

Assertive telephone manner.

Knowledge

Essential:
End to end credit control process.

Desirable:
SAGE

SAGE CRM

AMCS

Credit Hound

**The bigger group: Beauparc**

Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry.

Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment. Explore our opportunities and be part of the change, if you want to know more please visit (Careers Page)

**About Us**:
At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas andcontributions matter as we work together to redefine waste management practices and shape a greener world.

As industry leaders, we offer exciting career opportunities in waste collection, recycling, and sustainability. Engage in cutting-edge projects, leverage advanced technologies, and embrace sustainable solutions that prioritise the circular economy.

Your professional growth and development are important to us. We provide comprehensive training programs, mentorship opportunities, and ongoing support to empower you to thrive in your career and make a significant difference.

Join our dedicated team, where teamwork and shared values are at the core of our success. Together, we'll create a more sustainable future, one where waste becomes a resource and environmental impact is minimised.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.