Clinical Admissions/discharge Administrator

4 weeks ago

West Bromwich, United Kingdom Cygnet Full time

**We are looking for an organised Clinical Admissions/Discharge Administrator with a passion for making a difference to others.**

You’ll be working 40 hours per week helping ensure the safe and smooth running of services for the people in our care.

You will be working at **Cygnet Heathers**, a 20 bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury.

You will responsible for the co-ordination of admissions and discharges with the support for the wider Cygnet Heathers team. Also for providing adminstrative support to the Hospital, including being responsible for Health Records and Requests for Access.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

**Your day-to-day...**
- Provide a high standard of organisational & administrative support
- Promote and ensure the good reputation of the Hospital. To act as a positive role model, maintaining and demonstrating a positive attitude towards Clients, their families, visitors and other staff
- Coordination of all telephone enquiries within the Hospital (including maintaining the database of enquiries). To follow up all enquiries once information has been sent
- Responsible for administration aspects of admitting and discharging patients, following the correct admission procedure, and ensuring that all necessary documentation is completed
- To be responsible for sending out Confidential In-Patient Satisfaction Surveys and producing audit reports from returned questionnaires
- To participate in providing mandatory telephone enquiry training for new staff and refresher for existing staff
- Ensure that effective communication and working relationship is maintained both within the hospital and between Funders and Commissioners, patients and relatives regarding admissions, meetings and any other queries.
- Arrange meetings relating to funding agreements and move on plans
- Attend Patient review meetings and document minutes, where required
- Ensure all medical records are maintained, stored and archived to a high standard
- Ensure close working relationships are maintained with clinical commissioning groups
- Responsible for entering data on e-prime, utilizing the system for running service user and CPA reports as required
- Take minutes of the meetings if requiredCompletion of non-clinical audits for Quality improvements
- To complete administration tasks for the Responsible clinician
- Management of patients finances within the hospital with the support of Head of Care

**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving

**You are...**
- An administrator with experience in health care & knowledge of mental health
- Flexible, organised, able to prioritise workloads, solve problems & make decisions
- Calm under pressure & can work under your own initiative
- A strong written & verbal communicator with an eye for detail & excellent interpersonal skills
- Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet

**Cygnet** has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

  • Discharge Tracker

    2 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    **Previous applicants need not apply** We are looking for a driven and innovative Discharge tracker to join our friendly team, working within the new system-wide Integrated Discharge Hub at Sandwell and West Birmingham NHS Trust. We have an exciting opportunity for you to join the award winning Integrated Discharge Hub service, which is operational from...

  • Discharge Tracker

    5 days ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Previous applicants need not applyWe are looking for a driven and innovative Discharge tracker to join our friendly team, working within the new system-wide Integrated Discharge Hub at Sandwell and West Birmingham NHS Trust.We have an exciting opportunity for you to join the award winning Integrated Discharge Hub service, which is operational from 8am to...

  • Medical Secretary

    2 months ago

    West Bromwich, United Kingdom Sandwell and West Birmingham Hospitals NHS Trust Full time

    Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams. Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway(s) i.e....

  • Ward Clerk

    4 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. Our Medical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites, which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who...

  • Ward Clerk

    4 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. OurMedical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites, which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who...

  • Ward Clerk

    4 days ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. Our Medical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites, which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who...

  • Ward Clerk

    4 days ago

    West Bromwich, Sandwell, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Medical Same Day Emergency care Unit ( MSDEC ) at SWBH NHS Trust to increase our team of ward clerks. OurMedical Same Day Emergency Care (MSDEC) department is an acute area currently based across our 2 existing sites, which provides specialised acute service to treat those with varying medical conditions, enabling a significant number of our patients who...

  • Admissions Administrative Assistant

    4 days ago

    West London, United Kingdom Latymer Upper School Full time

    **Salary**: - £27,750 (ACTUAL) which equates to a full-time salary of £31,500**Location**: - Hammersmith, West London**Job Summary**: **Admissions Administrative Assistant** - This is a frontline customer service administrative role. _ Full time 37.5 hrs per week. Term-time, plus six weeks (40 weeks). £27,750 (actual) which equates to a full-time...

  • Medical Secretary

    3 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams. Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway(s) i.e....

  • Admissions Officer

    1 month ago

    South West London, United Kingdom Bupa Full time

    **Admissions Officer** **Cromwell Hospital, London SW5 0TU** **Permanent** **£27,100 + fantastic benefits** **Full time - 37.5hrs a week (rotating shifts Monday - Friday between 8.00am - 8.00pm)** Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll...

  • Admissions Officer

    2 weeks ago

    South West London, United Kingdom Bupa Full time

    **Admissions Officer** **Cromwell Hospital, London SW5 0TU** **Permanent** **£27,100 + fantastic benefits** **Full time - 37.5hrs a week ( **rotating shifts Monday - Friday between 8.00am - 8.00pm)** Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve....

  • Clinic Nurse

    4 weeks ago

    Solihull, West Midlands, United Kingdom Leaders in Care Full time €37,336

    We are looking for a Clinic Nurse in Solihull to join the UK's leading independent provider of Ophthalmic services and one of the largest providers of NHS cataract surgery in the UK with a salary up to £37,336 with a 10% bonus every year and excellent benefits. You don't need Ophthalmic experience as full training is provided. If you're...

  • Clinic Nurse

    4 weeks ago

    Solihull, West Midlands, United Kingdom Leaders in Care Full time €37,336

    We are looking for a Clinic Nurse in Solihull to join the UK’s leading independent provider of Ophthalmic services and one of the largest providers of NHS cataract surgery in the UK with a salary up to £37,336 with a 10% bonus every year and excellent benefits. You don’t need Ophthalmic experience as full training is provided. If you’re looking for a...

  • Clinic Nurse

    4 weeks ago

    Solihull, West Midlands, United Kingdom Leaders in Care Full time €37,336

    We are looking for a Clinic Nurse in Solihull to join the UK’s leading independent provider of Ophthalmic services and one of the largest providers of NHS cataract surgery in the UK with a salary up to £37,336 with a 10% bonus every year and excellent benefits. You don’t need Ophthalmic experience as full training is provided. If you’re looking for a...

  • Band 6 Cpn Older Adult Home Treatment Team

    2 months ago

    West Bromwich, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    The post holders will work closely with the multi disciplinary team in their locality. They will offer rapid assessment and time limited intensive treatment to people in their own home in order to prevent hospital admission or facilitate discharge from hospital through a recovery approach. The main duties of the job includes providing rapid assessment and...

  • Band 6 Cpn Older Adult Home Treatment Team

    4 days ago

    West Bromwich, Sandwell, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    The post holders will work closely with the multi disciplinary team in their locality. They will offer rapid assessment and time limited intensive treatment to people in their own home in order to prevent hospital admission or facilitate discharge from hospital through a recovery approach.The main duties of the job includes providing rapid assessment and...

  • Band 6 Cpn Older Adult Home Treatment Team

    2 months ago

    West Bromwich, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    The post holders will work closely with the multi disciplinary team in their locality. They will offer rapid assessment and time limited intensive treatment to people in their own home in order to prevent hospital admission or facilitate discharge from hospital through a recovery approach.

  • Therapy Assistant Practitioner

    2 months ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    A fantastic opportunity has arisen for a band 4 Therapy assistant practitioner to work within the Rapid Response therapy team (RRTS) in Sandwell and West Birmingham Hospital NHS trust. We are seeking an individual who has the experience working as a therapy assistant in an acute setting and thrives under pressure and works well as a key member of a...

  • Therapy Assistant Practitioner

    2 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    A fantastic opportunity has arisen for a band 4 Therapy assistant practitioner to work within the Rapid Response therapy team (RRTS) in Sandwell and West Birmingham Hospital NHS trust. We are seeking an individual who has the experience working as a therapy assistant in an acute setting and thrives under pressure and works well as a key member of a...

  • Therapy Assistant Practitioner

    2 weeks ago

    West Bromwich, United Kingdom Sandwell and West Birmingham NHS Trust Full time

    A fantastic opportunity has arisen for a band 4 Therapy assistant practitioner to work within the Rapid Response therapy team (RRTS) in Sandwell and West Birmingham Hospital NHS trust. We are seeking an individual who has the experience working as a therapy assistant in an acute setting and thrives under pressure and works well as a key member of a...