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Membership Support Officer
4 months ago
Job Advert
**Job Title**: Membership support officer
**Band**: 7
**Salary**: £12,000
**Location/Base**: Hybrid - Home / CIH office
**Hours**: Part time, 17 hours per week (Monday, Tuesday all day, Wednesday 9am -12.30pm)
**About us**
The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. As a membership organisation our members and customers are at the heart of everything we do.
**About you**
We have an exciting opportunity for a confident and enthusiastic individual to join our membership team, supporting the business in delivering outstanding customer service across the organisation.
You will also participate in activities relating to the membership renewal schedule, including telephoning late payers to encourage payment.
We’re looking for someone who is passionate about offering great customer service, quick to respond and is comfortable working in a fast-paced environment where the customer always comes first.
**How to apply**
CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community. If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.
The closing date is Wednesday 3 April, interviews will be held on Wednesday 10 April and Thursday 11 April 2024