Human Resource Advisor
6 months ago
About Dalkia UK and Dalkia Energy Services
Dalkia UK is one of the UK’s leading technical and energy services providers, at the forefront of delivering net zero solutions to a wide range of clients in private and public sector across the UK.
With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today’s world to create a sustainable, prosperous, resilient society and a Net Zero UK. Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services.
Dalkia UK delivers a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments.
At Dalkia Energy Services, we develop, deliver, and operate sustainable energy services and solutions to help the transition into an effective Net Zero future. Our solutions are tailored to specific needs and result in significant cost savings, improved efficiency, resilience, and a healthier environment.
Role Overview
To assist the HR Business Partner in carrying out all generalist HR activities including, but not limited to; providing effective advisory HR support to our managers and employees; supporting with project work; sickness absence monitoring, induction process, performance management, exit interviews, general HR queries, policy guidance, case management, the upkeep of our records, administration and reports.
Key Responsibilities & Accountabilities
Advisory support
- To work with the business to provide effective, accurate and timely professional HR advice and support to key stakeholders/line managers, ensuring guidance is in line with our policies, employment law and best practice. This relates to all people related matters, including performance management, absence management, welfare and employee relations issues. Complex matters are to be escalated to the HR Business Partner.
- To respond to HR queries and manage all aspects across the employee lifecycle and support the HR Business Partner and Finance Director with their business responsibilities.
- To support and build capability in line managers to manage the employment relationship effectively and guide managers on company policies and procedures as required.
- To proactively maintain up to date knowledge of current and new employment legislation
Casework
- To work with the HR Business Partner to provide commercially focused advice and support to Managers on employee relations issues.
- To support change initiatives, including acquisitions, restructures, redundancies, TUPE, redeployment and office closures if applicable
- To act as an ambassador for the business, the role will involve working on your own initiative and being pro-active in the day-to-day management of employees to enable the business to manage effectively.
Projects
- To support the Finance Director and HR Business Partner with any HR related project accordingly
Other
- Produce HR reports and statistics as required
- To assist with the maintenance of accurate data stored accessibly within our records including MHR, ensuring GDPR compliance
- To assist with the upkeep of up-to-date job descriptions ensuring accuracy and availability
- To assist with Standard Operating Procedures and templates in line with branding guidelines
- Manage staff absence and assist as required with return-to-work interviews.
- Build strong professional effective relationships with key stakeholders with regular professional liaison and establish yourself as a credible advisor.
- To work closely with the HR team to ensure the business receives an efficient and high-quality service
- To conduct/assist with exit interviews and trends as and when required.
The above list is not exhaustive and can change due to business requirements.
Knowledge, Skills, Education & Experience
- HR degree educated (or related field qualification equivalent), or equivalent experience
- CIPD status (Associate member minimum)
- Commitment to continuous professional development
- Strong HR System experience (MHR preferred)
- Proficient in administrative tasks, including record-keeping, data entry and document management. Must have high attention to detail
- Proficient in Microsoft Office: Advanced proficiency in Excel, Word and PowerPoint to analyse data, present findings, analyse data, reports and graph presentation to a high level of accuracy and with attention to detail
- Proficient experience as a HR Advisor with a proven track record of delivering high-quality, tailored HR Support. Experience of working in Professional services is preferable
- Must have an up to date understanding of employment law and HR Best Practice.
- Demonstrable experience in delivery of HR projects and initiatives
- Ability to coach less experienced managers
- Ability to act as a critical thinker, able to identify a problem, define it, determine the root cause, identify possible solutions and impl
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