Billing Administrator

7 months ago


Basingstoke, United Kingdom Tomato Energy Full time

**Energy Billing Administrator Required.**

**Work Schedule**: Full-time, Monday - Friday
**Salary**: £25,000 - £28,000
**Location**: Basingstoke

Tomato Energy is a smart and sustainable energy provider, committed to helping people pay only for the energy they use. We believe in empowering our customers to take control of their energy usage and reduce their environmental impact by embracing renewable energy solutions. We pride ourselves on delivering exceptional customer service and fostering strong relationships with local communities to drive a greener future.

We are currently seeking an experienced Billing Administrator to join our team. You will be required to effectively communicate with our Energy Brokers and Customers to build, maintain, and manage effective relationships.

**Key Responsibilities**:

- **Process Payments**: Ensure timely and accurate processing of customer payments.
- **Reconcile Accounts**: Manage account reconciliation to maintain accurate financial records.
- **Manage Invoices**: Handle the preparation, issuance, and tracking of invoices.
- **Analyse Energy Consumption**: Monitor and analyse customer energy consumption patterns.
- **Maintain Utility Meter Records**: Ensure records of utility meters are up-to-date and accurate.
- **Communication**: Build and maintain relationships with customers and energy brokers.
- **Meter Readings**: Obtain actual meter readings from customers on time before billing runs.
- **Issue Resolution**: Resolve issues in a timely manner or escalate as appropriate.
- **Liaise with Metering Agents and DNOs**: Work with metering agents and Distribution Network Operators as needed.

**Essential Skills and Qualifications**:

- **Organisational Skills**: Ability to manage multiple tasks and priorities efficiently.
- **Experience**: Previous experience in an administrative role, preferably within the energy or property industry.
- **Numeracy**: Good level of numeracy with strong attention to detail.
- **Analytical Skills**: Strong analytical skills for data analysis and problem-solving.
- **Communication**: Ability to communicate effectively with both internal and external stakeholders.
- **Accounting Principles**: Knowledge of basic accounting principles.
- **Billing Software**: Experience using billing and invoicing software.
- **Education**: A bachelor's degree in mathematics, finance, accounting, or a related field is typically suitable for this position.

**Personal Attributes**:

- **Ambition**: Eager to learn and work with new internal systems.
- **Problem-Solving**: Ability to resolve issues efficiently and escalate when necessary.
- **Enthusiasm**: Hard-working, enthusiastic, and driven to contribute to company growth.
- **Adaptability**: Thrive in a fast-paced, entrepreneurial environment.

This is an excellent opportunity for a motivated individual to join a dynamic company and contribute to our mission of creating a sustainable energy future. If you thrive in a fast-paced environment and are keen to drive growth while fostering a positive company culture, you will excel in this role.

Top of Form

Pay: £24,000.00-£28,000.00 per year

**Benefits**:

- Private medical insurance

Schedule:

- Monday to Friday

**Experience**:

- Accounts Receivable: 1 year (preferred)

Work Location: In person



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