Invoice Processor

3 days ago

Kingston Upon Thames, United Kingdom Hays Specialist Recruitment Limited Full time

Data Entry Position in an Expanding Finance team
Data Entry
New Invoice Processing Team Assessor role in Surbiton
Your new company
Your new company is an expanding global risk management solutions in south west London. They are looking for a new member in their invoice processing team.
Your new role
Predominantly the role is auditing and processing provider invoices in line with case details
On a daily basis you will be required to:

- Reviewing invoices in line with case details
- Audit provider invoices
- Where relevant try to obtain discounts by negotiating costs where no discounts agreements are in place
- Handle all provider payment queries received in-line with agreed service standards, member benefit limits and policy terms and conditions.
- Deal with provider queries or requests in relation to payment queries or outstanding payments.
- Maintain and document accurate records within the Case Management System including: all invoice or claim related payments, and all communication with members and providers.
- Communicate directly with members, clients, providers and other members
- Manage IPT administration reminders and outstanding actions.
- Allocate all post including invoices to correct case, member & client as and when necessary
- Escalate any complaints or call backs in a timely manner to the Manager or Team Leader.
- Undertake other business activities and tasks as required

What you'll need to succeed
- Strong customer focus with excellent verbal and written communication skills.
- A positive, helpful attitude, willing to work co-operatively with other members of the team.
- PC skills with good knowledge of Microsoft packages and the ability to effectively manage computer technology, typing and word processing.
- The ability to demonstrate customer led thinking.
- Good commercial awareness with the ability to make decisions with the "bigger picture" in mind.
- Ability to identify when it becomes appropriate to escalate a problem.
- Strong diplomatic communicator at all levels; verbally and written to build and maintain internal and external relationships.
- Able to demonstrate critical independent thinking and the ability to multi-task in situations where in the outcome is time sensitive.
- Effective time management to be able to multi-task, prioritise to meet varying tasks and deadlines.
- Highly adaptable, with a flexible approach to work, willing to do what is required to ensure that the team achieves its objectives while remaining focused on quality.
- A pro-active approach to work with analytical problem solving skills.
- The ability to plan and organise own workload, and work well under pressure.

What you'll get in return
Flexible working options available.
Competitive Salary
Inclusive benefits package
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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