Retail Sales Assistant
4 weeks ago
The North Face Cambridge is an official Partnership store, owned and operated by Ellis Brigham Mountain Sports.
Ellis Brigham’s mission is to share with customers our passion for the outdoors. Our stores play a crucial role in this, enabling our customers to get the best kit for their current adventures and be inspired for many future adventures to come.
Let’s talk about the role
We strive to create a fun and supportive team environment, where every member plays their part in creating a great customer service experience.
**Whether you are working part time or thinking about a career in retail, we expect that our Sales Associates deliver exceptional customer service and contribute to the store’s success in the following ways**:
Represent The North Face brand and Ellis Brigham’s Mission, Vision, and Values
Sharing your passion and confidence for The North Face products with customers
Learn about our products and technologies to inspire our customers
Have a passion for the outdoors, and outdoor product
Always maintain high shop floor visual standards
Drive sales by understanding the store’s targets
Process till transactions, deliveries, and shop floor re-stock
Follow store standards, policies, and procedures
**What makes the perfect Sales Associate?**
Firstly, you LOVE interacting with people. You get your passion working with your colleagues to help customers finding the perfect product and you want every customer to leave your store happy. You understand that every customer needs a different approach, and you know how to deliver it and help your team do the same.
Your passion and enthusiasm for the brand, your store and delivering great customer service should shine through. Work should be fun, so it’s important that all our Sales Associates play their part in creating a strong, supportive environment. You are a great team player and are willing to do all it takes to contribute to the success of the entire team.
For you, there is no such thing as “that’s not my job”. It would be great if you have already had some experience in retail but it’s what’s more important is that you have the attitudes we’ve described above. If you have these, you’ll become a great retailer in a very short time.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £10.00 per hour
**Benefits**:
- Casual dress
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Why do you want to work for The North Face?
- What does The North Face represent to you?
Work Location: One location
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