Service Advisor

3 weeks ago


Colwyn Bay, United Kingdom Parry's Commercials Ltd Full time

**About us**

Established in 1952, Parrys Commercials Limited is a family run business and has grown to become one of the foremost commercial repair companies in North Wales dealing with repair and maintenance of HGVs and vans. We currently hold 2 of the biggest names in the commercial sector: DAF & IVECO.

**Responsibilities**:

- Greet customers and listen to their needs and concerns.
- Identify customer needs and recommend appropriate services.
- Explain the features and benefits of services offered.
- Schedule appointments for service and repairs.
- Provide accurate estimates for services and repairs.
- Maintain customer records and update customer information in the system.
- Inform customers of any additional services needed or recommended.
- Handle customer complaints in a professional manner.
- Identify and order parts and consumables.

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Colwyn Bay: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 30/06/2023


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