Mortuary and Bereavement Officer

4 weeks ago

Pontyclun, United Kingdom Cwm Taf Morgannwg University Health Board Full time

An exciting opportunity has arisen within the Pathology Department at Cwm Taf Morgannwg for full time Mortuary and Bereavement support officers who will be trained to work across the health board sites.

The post-holder will undertake a range of duties and contribute to the efficient and effective running of the mortuary service, working under their own initiative and prioritising their own workload to ensure the smooth running of a very busy service and become an integral member of the team

The applicant should have a good standard of general education and excellent written and verbal communication skills. Applicants should be able to demonstrate an attention to detail and an ability to learn new tasks. They will need to have a sound knowledge of a range of Microsoft office packages. An understanding of customer care and meeting the needs of the general public is necessary for this position, therefore an excellent telephone and communication manner will need to be demonstrated.
- Organise and co-ordinate the daily caseload to ensure that required tasks are undertaken and completed in a timely manner.
- Receive and release of bodies, ensuring that they meet quality standards of identification and documentation as defined in Standard Operating Procedures.
- Prepare and measure bodies.
- Prepare and lay out bodies in the viewing facility to be viewed by relatives, friends or police.
- Deal with telephone and other enquiries relating to the service both from inside and outside the UHB, dealing with queries efficiently and politely.
- Liaise with the Medical Examiner Service and doctors to ensure the completion of death certificates as required.
- Maintain high standards of hygiene within the mortuary and associated areas.
- Clean and disinfect equipment and report any problems to the departmental manager.
- Undertake assessment of infection risks on bodies received in the mortuary.
- Drive the mortuary’s private ambulance in accordance with the provision of the service.
- Ensure the secure keeping of the department’s private ambulance vehicle and fuel charge card.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

**We live by our core values**:

- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

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