Call Advisor/admin Assistant

2 months ago


Consett, United Kingdom DMA Law Full time

DMA Law is looking to appoint a Call Advisor/Admin Assistant.
- Location: Consett office
- Hours: Monday - Friday 35 hours per week.
- Basis: Permanent
- Start Date: ASAP

**More about the role**:
The Call Advisor/Admin Assistant will work under the remote supervision of the Operations Manager, assisted by the Operations Manager’s Assistant to provide support at DMA Law, 2 Middle Street, Consett to ensure the office runs smoothly and efficiently:
Responsibilities will include:

- Answering a busy switchboard and directing to the relevant department/person, ensuring that calls are delivered efficiently.
- Taking effective messages for members of staff if they are not available to take the call
- Providing a front of house service, dealing with enquiries in a helpful, professional, and efficient manner.
- General administration duties such as data entry, managing incoming and outgoing mail.
- Processing online and cash payments from clients.
- Undertaking any other additional duties appropriate to the role as required to support the business.

**Essential skills**:
The successful applicant must be:

- a self-motivated individual with good communication skills
- a good team player who is also able to work alone
- able to listen effectively
- able to provide excellent service over the telephone and in person
- well organised
- able to multitask

**Job Types**: Full-time, Permanent

**Salary**: £17,300.00-£18,122.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: One location



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