Credit Controller
1 month ago
Credit Controller
- Permanent - Runcorn
**About Our Client**:
We are working with a reputable supply chain business located in Runcorn. Due to growth within the credit control department they are seeking 2 new additional permanent employees to join the team.
- Engage with our customers to build strong relationships and partnerships utilising excellent communication skills.
- Work with internal and external stakeholders across the business to drive query resolution on your customer accounts.
- Identify cash receipts for our customer's accounts and match these with a remittance advice
- Log queries and work with the Billing Department team members to seek resolutions to enable payment.
- Work towards your set targets.
- Supply accurate updates on our customers' accounts as and when required.
- Prepare accurate forecasts to report how you will achieve weekly/monthly collection targets.
- Take the lead on proactively resolving all invoice queries and where possible at the first point of contact.
- Adopt a continuous improvement approach, identifying any opportunities for improvement and take ownership until completion.
- Demonstrate professional behaviours and working relationships with all your internal and external customers.
- Actively seek to take ownership and drive your own development with the support of your colleagues, Manager and any other resources available.
- Complete any ad-hoc duties requested by the Financial Controller in line with the requirements of the business.
**The Successful Applicant**:
- "Can Do" Attitude
- Previous experience in a Customer facing role.
- Literate and Numerate
- Working experience of Microsoft Office (Word / Excel and Outlook)
- Knowledge of accounting systems is desirable.
- Proactive approach to problem solving.
- Excellent communication, both oral and written together with negotiating skills and an understanding of the different communication needs of a range of customers.
- Good planning and organisational skills
- Ability to work to KPIs and targets and under worn initiative
**What's on Offer**:
- Permanent 37.5 hour working role
- 25 Days hols plus BH
- £25K salary
- Hybrid working 2 to 3 days home working each week
- Free car parking on site
- Private health
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