Customer Operations Advisor

5 days ago


Chesterfield, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Operations Advisor - 6 month contract with a view to permanent job in Chesterfield £24000
Your new company
Working for a leading energy provider in Chesterfield you will be part of a thriving organisation.
KEY VACANCY INFORMATION
6 month contract initially with a view to becoming permanent
Chesterfield based
£24000
Full time hours
Office based flexible working available after probation 3 days in office and 2 days from home
Your new role
- Query management
- Onboarding new customers
- Credit control as required
- General admin - data entry, setting up new accounts, taking payment/ account details
- Taking and collating metre reads
- Closing accounts where required
- Liaising with accounts team regarding debt, payment issues
- Providing customers with guidance regarding the processes of setting up new accounts
- Providing operational data and reports the the Customer Operations Manager and wider team
- Excellent knowledge of MS Office and CRM required
What you'll need to succeed
Successful applicants will need excellent customer service admin skills
Excellent communication skills
Ideally previous experience in the energy sector but not essential
What you'll get in return
Immediate start
Contract job opportunity, 6 month contract with a view to permanent
Full time Monday - Friday 8.45 -5pm
£24000
Flexible working 3 days in office and 2 days at home post training
Chesterfield area
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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