Bathroom / Toilet Custodian

7 months ago

Manchester, United Kingdom Mitie Full time

**Title**: Bathroom / Toilet Custodian

**Work Schedule**:
33.75 hours per week

**Job objectives and responsibilities**:

- To work within the Airport Enviroment, carrying out their duties effectively and efficiently in accordance with contractual requirements.
- To follow the Company's Health, Safety and Quality procedures within the course of the role.
- To undertake successfully the training matrix specific to this role.
- To be able to obtain an Airport ID with 5 year checkable history

**Main duties**:

- To ensure all equipment is kept clean, well maintained and is a safe working order, i.e. PAT Tested, etc.
- Perform regular cleaning and sanitisation of Airport restroom facilities, including toilets, urinals, sinks, floors, mirrors and fixtures
- Restock toilet paper, soap, and paper towels as needed.
- Empty trash bins and replace trash bags.
- Use appropriate cleaning agents and equipment to maintain a high level of cleanliness and hygiene.
- Report any maintenance issues or needed repairs in the restrooms, such as broken fixtures, leaks, or faulty equipment, to the appropriate department.
- Provide courteous and helpful assistance to restroom users, such as answering questions and directing them to facilities.
- Address any customer concerns or issues promptly and professionally.
- To have a full knowledge and understanding of the designated cleaning process, including the agreed work specification and time allocated to the each task.
- To complete tasks to an agreed level of cleanliness in line with the contract and relevant SLA's, carrying out all daily, weekly and periodic tasks as directed by Duty Manager/Management.
- To have a full working knowledge of all cleaning equipment, materials and approved chemicals used within the premises and to attend all necessary training to be enable to fulfil this requirement.
- To comply with the requirements of Health & Safety, other relevant legislation and premises policies.
- To log in and out using the agreed process, this must be an accurate record of the operatives contracted hours and reflect the start time and finish time on a daily basis.
- Mitie Employees will be expected to comply with the processes in line with the client's safe working practices and airport requirements and must ensure that other persons (Client's or other employees) abide by the same rules.
- To be aware of material expenditure and avoid unnecessary waste.
- To understand and observe MITIE PFI's and Client site rules at all times.
- To ensure that a high standard of personal hygiene is maintained and to give particular attention to hands/finger nails, hair care and general appearance. Shoes must be fully covered with tread and appropriate for the requirements of the role. Minimal jewellery to be worn for health and safety reasons (note - wedding ring and studs earrings are acceptable).
- To wear protective clothing (PPE) as issued.
- To observe all Company and Client statutory fire and safety regulations and to promote good safety habits and methods of work.
- To perform miscellaneous cleaning duties as apparent or as instructed by the Duty Manager/Management.
- To undertake any other related duties which are within the job holder's capability, according to the needs of the business and as directed by the Duty Manager.
- To carry out all duties within the premises including the use of rotary machine and all aspects of cleaning throughout the premises.

**Person Specification**:

- Previous experience in custodial or janitorial work is preferred.
- Knowledge of cleaning techniques, materials, and equipment.
- Ability to handle cleaning agents and chemicals safely.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal abilities.
- Physical fitness and stamina to perform cleaning tasks.
- A commitment to maintaining cleanliness and hygiene standards.
- Willingness to work flexible hours, including evenings and weekends.

**Health and Safety responsibilities**:

- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.

**Note**:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

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