Seat Customer Service Assistant Apprentice

3 weeks ago


Blackpool, United Kingdom Volkswagen Apprenticeships Full time

At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do.

We are looking for enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.

The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty.

This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.

Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:

- Customer Service; Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
- Administration; Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
- Team work; Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
- Upselling; Promoting the sale of accessories and service plans

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
- **Training provided**:_

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.
- **Qualifications received**_

On successful completion of the one-year programme you will receive the following:

- Level 2 Customer Service Practitioner Standard
- Brand specific certifications
- Scotland, Northern Ireland, Wales: Framework_
- Level 2 / Level 5 Customer Service Apprenticeship
- Brand Specific certifications
- **Desired skills**_

Our ideal Customer Service Assistant apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service.
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
- **Future prospects**_

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
- **Minimum entry requirements**_

'Equivalent' grades include:

- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.
- **Please note**:_

**Are you taking any additional COVID-19 precautions?**

**Job Types**: Full-time, Apprenticeship

**Salary**: From £192.00 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



  • Blackpool, United Kingdom Great Places Housing Group Full time

    **Why are you here?** Reporting to the Property Services Manager, the Apprentice Electrician will contribute to all areas of electrical and installation within repairs, maintenance, servicing, and planned works. The apprentice will also complete a range of maintenance activities to a diverse customer base for Great Places Housing Group. **What you’ll be...

  • Apprentice Plumber

    4 weeks ago


    Blackpool, United Kingdom Great Places Housing Group Full time

    **Why are you here?** Reporting to the Property Services Manager, the Apprentice Plumber will contribute to all areas of plumbing within repairs, maintenance, servicing, and planned works. The apprentice will also complete a range of maintenance activities to a diverse customer base for Great Places Housing Group. **What you’ll be doing, over time and...


  • Blackpool, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a successful home improvement business based in Blackpool. They are looking to recruit a customer service assistant to join their team and help with the demand of the business.Our client has been trading for almost 30 years in the domestic and trade market. They are known for their excellent product variety...

  • Theatre Assistant

    1 month ago


    Blackpool, United Kingdom Blackpool Grand Theatre Full time

    **Purpose of Role**: As part of the team that delivers a 5 star experience to all our customers, whilst maximising sales within all areas of the Operations Department. You will encourage customers to purchase products across the venue in a friendly and professional manner and create further spending opportunities where appropriate. **Key...


  • Blackpool, United Kingdom QA Ltd Full time

    Employer description:At Blackpool and The Fylde College we are very proud of the fact that we rank in the top 3% of further education colleges in England, but we’re even prouder of the achievements of our students and our amazing team who help to make it happen. Overview:We are now looking for an eager candidate to join us as an apprentice.  You will have...

  • Sales Administrator

    1 week ago


    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    1 week ago


    Blackpool, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...


  • Blackpool, United Kingdom Fylde Office Service Bureau Ltd Full time

    We are recruiting on behalf of one of the UK's leading suppliers based in Lytham. You will be working within a small but busy and growing team where duties would include but are not limited to: - **Logging of parts requests**: - **Reviewing and actioning upholstery request reports**: - **Ordering of parts/stock**: - **Data Entry of orders**: - **Data...


  • Blackpool, United Kingdom Blackpool Football Club Hotel Full time

    **Food and Beverage assistant.** To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations. Duties include: - Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided...


  • Blackpool, United Kingdom Rushtons Chartered Accountants & Business Advisers Full time

    **What will the apprentice be doing?** You will begin or continue your studies towards the AAT qualification, being provided with paid day release to attend College. We will ensure you are fully supported throughout your studying at College, and you will benefit from the support group of our current apprentices. Whilst at work you will be supervised by...


  • Blackpool, United Kingdom Asda Express Full time

    Customer Service Assistant (Nights) - Penwortham, Preston Role: Retail Assistant – Nights Location: Preston, PR1 9QD Hours: Part-Time Hours Available Hourly Rate: £11.44 Bonus Scheme: Quarterly Bonus Incentive! Company: Asda Express We have a Customer Service opportunity available covering Night Shifts from 22.00pm – 06.00am....


  • Blackpool, United Kingdom Coral Island Blackpool Full time

    **FOOD SERVICE AND BAR STAFF** Coral Island is one of the best food and beverage outlets in Blackpool. We are a quality driven operator with a passion for high customer service. We are also committed to the welfare of our staff, and at Coral Island we want everyone to enjoy working here! We are currently recruiting for Food Service and Bar Staff. **JOB...


  • Blackpool, United Kingdom Coral Island Blackpool Full time

    **FOOD SERVICE AND BAR STAFF** Coral Island is one of the best food and beverage outlets in Blackpool. We are a quality driven operator with a passion for high customer service. We are also committed to the welfare of our staff, and at Coral Island we want everyone to enjoy working here! We are currently recruiting for Food Service and Bar Staff. **JOB...

  • Sales Administrator

    6 days ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...


  • Blackpool, Lancashire, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a successful home improvement business based in Blackpool. They are looking to recruit a customer service assistant to join their team and help with the demand of the business. Our client has been trading for almost 30 years in the domestic and trade market. They are known for their excellent product...


  • Blackpool, United Kingdom greenbean RPO Full time

    Are you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...


  • Blackpool, Lancashire, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a successful home improvement business based in Blackpool. They are looking to recruit a customer service assistant to join their team and help with the demand of the business. Our client has been trading for almost 30 years in the domestic and trade market. They are known for their excellent product...

  • Sales Administrator

    1 week ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    6 days ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key...


  • Blackpool, United Kingdom Guest Services Worldwide Ltd. Full time

    The role will entail normal credit control implementation along with assisting with the debt escalation process through to debt management companies and use of the legal system. **General Duties**: - To familiarise one’s self with all collection’s procedures ensuring that these are followed. - Manage debts by building strong working relationships to...