Fundraising Assistant

4 weeks ago


Cambridge, United Kingdom Alzheimer's Research UK Full time

**Posted**:01/02/2023 15:19**Salary**:Circa £22,000 per annum**Location**:Agile**Level**:Executive**Deadline**:19/02/2023 23:59**Hours**:35.00**Benefits**:Competitive**Job Type**:PermanentOur supporters are the heart of what we do at Alzheimer’s Research UK and the Fundraising Assistant role offers a unique opportunity to work with these fantastic fundraisers on a daily basis. From head shaves to skydives, business dress-down days to marathons, you will provide excellent stewardship and develop solid and long-lasting relationships with these individuals, groups and companies based across the UK. You will provide our supporters with a first-class fundraising experience, giving them the tools, knowledge and materials, they need to raise money to make breakthroughs possible.

We are currently recruiting a Fundraising Assistant to join our high-performing Central Fundraising Team. You will work closely with the Senior Supporter Engagement Officer and Senior Regional Fundraising Manager to provide vital support and drive the growth of the charity’s income.

In this role, you will be the face of our friendly and passionate Central Fundraising Team. You will have the opportunity to support in creating and launching exciting new fundraising products, attend a wide variety of events and add your voice by reviewing current processes which will benefit our fundraisers.

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs) as well as our Sporting Events and Corporate Teams. You will be the first point of contact for the majority of our supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their amazing adventures.

You will provide crucial administrative support to the RFOs and all teams in Supporter Led Fundraising (Sporting Events, Corporate, and Marketing and Engagement). Support will include adding accurate details to our database, tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.

**Main duties and responsibilities of the role**:

- Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.

**Build, manage and maintain strong relationships**
- Attend a variety of events to engage with and cheer on supporters including golf days, regional events, and sporting events.

**Administrative Support**
- Process material requests from fundraising supporters, offering appropriate support while considering charity cost.
- Become the Central coordinator for SLF-wide activities and procedures, e.g. skydives, contactless machines and invoice processing.

**Spotting Potential**
- As the central point of contact for the SLF team, you will effectively and consistently spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.
- Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.

**Collaboration**
- Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.

**What we are looking for**:

- Confident working with computers.
- Good knowledge of Word, Excel, and Outlook.
- Experience of working in a customer service role.
- Enthusiastic and polite telephone manner. Confidence in making telephone calls to new and warm individuals.
- Excellent written and verbal communication skills.
- Good organisational skills.
- Able to juggle multiple demands on your time and prioritise appropriately.
- A passion for wanted to deliver the best, first-class stewardship journey for our increible supports.
- Warm, friendly and personable.
A professional and hard-working team player with a positive and collaborative work ethic.
- A willingness to learn and adapt to processes.
- To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
- Flexibility to work occasional unsociable hours when the role requires.
- Willingness to travel independently when required.

**Additional Information**:
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

**Our Office**: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD.

**Salary**: Circa £22,000 per annum, plus benefits

**How to apply**:
**About Alzheimer’s Research UK**:
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dement


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