Contract Admin Support

2 months ago


Deeside, United Kingdom OCU Group Full time

We are currently recruiting for a Contract Support Administrator to join the team in our Deeside Depot. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face.

A Contract support Administrator should understand the value of good communication skills, they should be able to put themselves in their customers shoes and advocate for them when necessary.

Customer feedback is extremely important to OCU Group, and we pride ourselves on delivery the best service to our customers.

**Please note this position is for 12 months covering maternity leave.**

**Duties and Responsibilities**:

- Manage incoming phone calls.
- Carry out safe digs for new & ongoing schemes.
- Work alongside the FLM’s and other Contract Support staff.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers throughout their job.
- Provide accurate, valid, and complete information.
- Meet personal and customer service team targets.
- Work on our internal Planning Systems.
- Carry out any other duties appropriate for the role.

A Contract support administrators main target is to ensure excellent service standards, respond efficiently to customer enquiries and maintain high customer satisfaction.

**Skills and Experience**:

- Customer Service experience required.
- A good standard of IT skills, including Microsoft Office.
- Able to work as part of a team.
- Strong time management and organisational skills.
- High level of Administration skills.

**Company Information**:
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.

Working directly with many of the country’s leading blue-chip power, water, telecoms, and rail clients, we are looking for the very best talent to join our growing team.

We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.

We believe that being successful is a choice.

We choose to be successful.

We are OCU, ‘One Company United’.

**We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to Relocate:

- Deeside, CH5 2LR: Relocate before starting work (required)

Work Location: In person



  • Deeside, United Kingdom OCU Group Full time

    We are currently recruiting for a Contract Support Administrator to join the team in our Deeside Depot. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face. A Contract support Administrator should understand the value of good communication skills, they should be able to put themselves in...


  • Deeside, United Kingdom OCU Group Full time

    We are currently recruiting for a Contract Support Administrator to join the team in our Deeside Depot. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face. A Contract support Administrator should understand the value of good communication skills, they should be able to put themselves in...


  • Deeside, United Kingdom OCU Group Full time

    Due to OCU Groups continued growth during 2023, we are currently looking for a Traffic Management Admin Support to join our team in our Deeside Depot. The purpose of the role is to provide support to our Traffic Management team and help deliver a smooth running of the office. This is an excellent opportunity for someone looking to develop their career path...


  • Deeside, United Kingdom The Vella Group Full time

    **The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We** **pride ourselves on providing a quality service which has resulted in our success and growth.** **As a recognised industry leader, The Vella Group currently operate 12 sites with...


  • Deeside, United Kingdom Metro Rod Deeside Full time

    Metro Rod Deeside is looking for a well organised, well presented, motivated and forward thinking individual to join our team. Previous experience within the drainage or construction industry would be highly beneficial but is not essential. Excellent communication skills and at least moderate IT literacy are a must. Please note, the position is available...


  • Deeside, United Kingdom OCU Full time

    Due to our sustained period of growth, OCU Utility Services now have a new opportunity for a Junior Administrator to join our Streetworks team working on a variety of contracts, based out of our North Wales office in Deeside. **Are you a college leaver wanting to become a successful administrator within the Utilities sector?** This is an excellent...


  • Deeside, United Kingdom OCU Group Full time

    Due to our sustained period of growth, OCU Utility Services now have a new opportunity for a Junior Administrator to join our Streetworks team working on a variety of contracts, based out of our North Wales office in Deeside. **Are you a college leaver wanting to become a successful administrator within the Utilities sector?** This is an excellent...

  • Contracts Assistant

    3 weeks ago


    Deeside, United Kingdom Sunrise Facilities Management Ltd Full time

    **Are you looking for a new challenge in Facilities and Contracts Management?** **Are you ready to take a step-up and a new challenge?** As a Assistant Contracts Manager at Sunrise Facilities Management, you will work with the contracts management team to procure and manage our supply chain of service and maintenance contractors. Ensuring the efficient and...


  • Deeside, United Kingdom Reed Business Support Full time

    This is a fantastic opportunity to join a small, family run business as their new Accounts Administrator. This is a varied role that requires an experienced accounts administrator who can multi-task, and can be relied on to carry out a range of confidentialand important tasks. **THE COMPANY** This niche business is family owned, and has been trading for...

  • Accounts Assistant

    4 days ago


    Deeside, United Kingdom Adele Carr Recruitment Full time

    New Accounts Assistant role available support Purchase Ledger processes. Deeside - on site parking. **Job spec**: - Ensure that purchase ledger invoices are entered onto the system on a daily basis with accuracy and within a timely manner. - Matching POs - Gaining signatures - Ensuring supplier statement reconciliation’s are completed on a monthly...

  • Administrator

    1 week ago


    Deeside, United Kingdom Capital Recruitment Group Full time

    Capital Recruitment Group are looking to recruit a part time Admin worker for a well-known Parcel Delivery Company. The role will include: - Working on the front desk - Dealing with customer enquiries - Answering phone calls - Inputting data - Have previous admin experience - Be computer literate - Have good communication skills - Be able to work in a fast...

  • Cleaning Operative

    2 months ago


    Deeside, United Kingdom Evolve Contract Solutions Full time

    **About us** Evolve Contract Solutions Ltd is a small business in Deeside. We are professional, agile, and our goal is to Company Overview: Evolve Contract Solutions LTD is a reputable family-run facilities management company based in the North West of England. We specialise in providing high-quality services to various clients, ensuring clean, safe, and...

  • Cleaning Operative

    5 days ago


    Deeside, United Kingdom Evolve Contract Solutions Full time

    **About us** Evolve Waste Management Ltd is a small business in Deeside. We are professional, agile, and our goal is to Company Overview: Evolve Contract Solutions LTD is a reputable family-run facilities management company based in the North West of England. We specialise in providing high-quality services to various clients, ensuring clean, safe, and...


  • Deeside, United Kingdom Adele Carr Recruitment Full time

    **Adele Carr Recruitment** **New role available working within a well known construction company.** **Job spec**: - Processing purchase ledger invoices on a daily basis - Assisting with month end payments - Statement reconciliations - Period end process are to be completed - Running month end reports - General admin and queries **Person spec**: -...


  • Deeside, United Kingdom Adele Carr Recruitment Full time

    **Adele Carr Recruitment** **New role available working within a well known construction company.** **Job spec**: - Processing purchase ledger invoices on a daily basis - Assisting with month end payments - Statement reconciliations - Period end process are to be completed - Running month end reports - General admin and queries **Person spec**: -...

  • Purchase Ledger Clerk

    1 month ago


    Deeside, United Kingdom Adele Carr Recruitment Full time

    Adele Carr Recruitment New Purchase Ledger role available ! Hybrid schedule - on site parking. Immediate Start **Job spec**: - Purchase Ledger processing - Matching POs - Coding invoices - Supplier statement recs - Month end assistance - General queries and admin **Person spec**: - Reliable and personable - Good communication skills including good...


  • Deeside, United Kingdom Hexagon Recruitment Full time

    **Hexagon Recruitment are currently recruiting for a Weighbridge Office Assistant in Deeside to join a small team and liaise closely with colleagues, with a strong emphasis on team working.** You will be joining a well-established company. This role will be working with a small company dealing with recycling and waste. Good road and public transport links...

  • Payments Clerk

    5 days ago


    Deeside, United Kingdom Adele Carr Recruitment Full time

    **Adele Carr Recruitment** **New role working within a medium sized team reporting into a personable line manager.** **Benefits**: - On site parking - Hybrid work schedule after 1 month office based training - Pension scheme - Free breakfast sandwiches every two weeks on a Friday - 4pm finish every Friday - Annual Bonus **Job spec**: - Entering purchase...

  • Warehouse Admin

    3 weeks ago


    Deeside, United Kingdom Mars-Jones Full time

    We are looking for an accurate, methodical and enthusiastic Warehouse Administrator to join us at Mars-Jones. You will be an integral part of the business development activities. Working in our modern offices, you will be part of a small team responsible for the warehouse activity relating to customer orders, dispatching and receipting orders whilst...


  • Deeside, United Kingdom DE&S Deca Full time

    **Details**: **Reference number**: - 340097**Salary**: - £72,601 - £79,106- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- Pay Band 1 Level 1**Contract type**: - Permanent**Type of role**: - Commercial**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...