Senior Stock Operations Manager
6 days ago
(Fixed Term, up to 6 months contract)
As a Senior Stock Operations Manager you role will focus on the delivery of the end to end stock process, including management of all aspects of the Stock function.You will ensure that stock integrity and liability targets are exceeded through the activemanagement of operational process adherence and effective root cause remedial actions.This role is specifically supporting the implementation and onboarding of a new customer.
**Senior Stock Operations Manager Responsibilities include:**:
- Advocate and implementation of current Team strategy, vision, mindset, process and way of working
- Offer expertise through a consultation and / or support requirement
- Creation of Stock process Toolkit and creation and development of a clear Stock and Space plan that ensures the needs of the client are met and exceeded
- Identify initiatives or projects that reduce costs and / or improve the customer experience through greater stock control and accuracy
- Drive the stock performance within tolerance and ensure costs are controlled and mitigated
- Ensure all potential risks are identified and communicated and ensure that all day to day stock integrity issues are being managed effectively and all escalations / issues dealt with appropriately
- Lead the Stock team to ensure the demonstration of world class standards, as well as managing the delivery of the service for the clients and UL through robust and effective working relationships with the General Managers
- Ensure clear reporting of performance exists and take personal responsibility to ensure this meets the client’s and UL’s needs, ensuring all data is validated
- Create a consistent reporting suite - including a weekly exec summary
- Work with the appropriate teams to ensure robust IT systems and infrastructure requirements are maintained and developed
- Be accountable for operational performance to SLAs and KPIs
- Provide validation and add insight into data provided across the teams - identify trends, risks and concerns from data output to drive the appropriate focus and support - driving appropriate recommendations and decisions
**Senior Stock Operations Manager Requirements**:
- Able to influence people and build and develop relationships across all levels and functions and have experience of working with customers / stakeholders at a strategic level
- Experience of stock management integrity and space planning
- Ability to analyse stock integrity and space challenges, identify plan for resolution and engage with appropriate stakeholders to rectify and deliver plan with mínimal / negligible stock and space impact
- Experience of project governance from concept through to execution
- Experience of using performance management methodology such as KPI’s
- Proven ability in implementing operational change projects
- Ability to work under pressure in a challenging and constantly changing environment
- Experience of delivering complex management information with Excel at advanced stage, SQL queries escalation knowledge, database management skills, along with a knowledge of standard stock and space management packages
- Strong leadership skills with proven ability to engage, coach and develop high performing teams
- Understanding of the principles of continuous improvement or lean methodologies (desirable)
- Previous delivery within an environment with a high degree of constant organisational change (desirable)
Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies.We do not discriminate on the groundsof race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristicas defined in the current Equality Act of England and Wales.As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and doyour best work every day.
**Location**: Stoke-on-Trent, Staffordshire ST6 4PY
**Contract Type**: Fixed Term, up to 6 months
**Hours**: Full Time
**Salary**: circa £60,000 per annum plus car / car allowance
**Benefits**: 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme.
You may have experience of the following: Stock Operations Manager, Operations Manager, Senior Stock Operations Manager, Senior Inventory Manager, Inventory Manager, Stock Control, Senior Stock Controller, Project Manager, etc.
REF-203 398
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