Customer Support Assistant
4 weeks ago
**Responsibilities**:
- Communicate with customers in person to provide information and assistance
- Assist customers with product selection and upselling additional items
- Perform data entry tasks accurately and efficiently
- Maintain a high level of phone etiquette and professionalism
- Analyze customer needs and recommend appropriate solutions
**Qualifications**:
- Proficiency in English; multilingual abilities
- Strong communication skills to effectively interact with customers
- Ability to upsell products or services to enhance customer experience
- Experience with data entry and maintaining accurate records
- Excellent phone etiquette and customer service skills
- Bilingual proficiency is preferred for effective communication with diverse customers
**Job Types**: Full-time, Permanent
Pay: From £25,806.18 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 20/05/2024
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