Hotel Bar Assistant

6 months ago

Alton Towers, United Kingdom Aramark Full time

Are you passionate about providing exceptional service and creating memorable experiences? Join Aramark, a renowned company operating within **Alton Towers Resort**, and become an integral part of our hotel bar team.

We are currently seeking fun and dedicated **Hotel Bar Assistants** to deliver outstanding customer service and contribute to our vibrant and exciting atmosphere.

Aramark is a leading global provider of food, facilities, and uniform services, serving millions of people daily in various industries, including entertainment, education, sports, and more.

At **Alton Towers Resort **we pride ourselves on offering thrilling rides, and fantastic entertainment for visitors of all ages.

This is a guest facing role where you could be working in a busy environment. We have various shifts available across the week, including weekends. As this role is based in the hotel, shifts available include early mornings and late evenings

The ingredients for success
- Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience.
- Prepare and serve a wide variety of alcoholic and non-alcoholic beverages, following recipes and guidelines.
- Handle cash and credit card transactions accurately, utilizing our point-of-sale system.
- Maintain a clean and organized bar area, ensuring compliance with health and safety standards.
- Monitor and maintain stock levels, restocking supplies as needed.
- Collaborate with team members to ensure smooth bar operations during busy periods.
- Adhere to all company policies, procedures, and licensing regulations.

**Requirements**:

- Excellent communication and customer service skills, with a friendly and approachable demeanour. Ability to work effectively under pressure, multitask, and prioritize tasks in a fast-paced environment.
- Strong attention to detail, ensuring accuracy in handling cash transactions.
- A positive attitude and a willingness to work flexible hours, including weekends and public holidays.
- Must be at least 18 years old (legal requirement for serving alcohol).

**Benefits**:

- Competitive pay rates of £8.60 (18-20) £11.44 (21+)
- Exciting work environment within Alton Towers Resort.
- Opportunities for growth and development within Aramark.
- Staff discounts on food, beverages, and merchandise.
- Uniform provided.
- Free tickets to Alton Towers Resort and other Merlin Entertainments attractions

**Job Types**: Full-time, Part-time

Pay: Up to £11.44 per hour

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only

Ability to commute/relocate:

- Alton Towers: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you ever worked at Alton Towers before? If so, when did you leave?
- How will you commute to and from Alton Towers?
- Due to the nature of our business Merlin Entertainments require applicants to provide details of any unspent criminal convictions under the rehabilitation of offenders act 1974. Do you currently have an unspent criminal conviction? If you answer yes to the following question a member of our HR team will be in contact in order to ensure we can consider the most appropriate role for you.

Work Location: In person

Reference ID: HTLBR1

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