![Project People](https://media.trabajo.org/img/noimg.jpg)
Field Resource Technical Admin
4 weeks ago
**IT Field Resource Controller**
Role Purpose
The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily work.
Key Accountabilities
- Support. Provides support for a business area or team.
- Analysis and diagnosing problems or issues. Resolves basic problems and issues to a satisfactory outcome and escalates more complex queries and requests.
- Working for others. Liaises with own business area or team and may have some contact outside of direct working area.
- Planning, organizing and monitoring work. Able to prioritize own tasks to achieve targets and deadlines.
- Storing and reporting information. Maintains accurate data relevant to the job and is able to produce basic reports as required.
- Communication. Clear and accurate written and oral communication.
- Standards. Operates processes, standards and practices for the business area or team.
- Personal Development. Takes the initiative to extend own knowledge in order contribute to the team and develop.
Key Performance Indicators
- Meets performance goals as set
- Personal development plan kept up to date
- Strategic goals and targets are met
- Timely resolutions of problems or issues.
- Team contribution, quality of work presented to agreed requirements.
- Good time management.
- Quality and accuracy of data - input and output.
- Effective communication and contribution to the team deliverables.
- Agreed standard of measurement.
- Team contribution and contribution to team deliverables.
- Up to date skills are maintained
**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 6 months
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have an in date passport?
Work Location: One location
Reference ID: FRC-JH-FJ
-
Field Resource Admin
2 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Admin** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The position involves being the main point of contact for customers that need an IT engineer to come to their site and resolve technical...
-
Field Resource Technical Admin
3 weeks ago
Bracknell, United Kingdom Project People Full time**IT Field Resource Controller** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily...
-
Field Resource Technical Admin
3 weeks ago
Bracknell, United Kingdom Project People Full time**IT Field Resource Controller** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily...
-
Field Resource Technical Admin
1 week ago
Bracknell, United Kingdom Project People Full time**IT Field Resource Controller** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily...
-
Field Resource Admin
3 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Controller** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily...
-
Field Resource Controller
2 weeks ago
Bracknell, United Kingdom Project People Full timeField Resource Controller Role Purpose The Field Resource Controller will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The Field Resource Controller role entails ascertaining what the fault is and whether the end user is...
-
Field Resource Controller
3 weeks ago
Bracknell, United Kingdom Project People Full time- Field Resource Controller - This role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults. The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have...
-
Field Resource Controller
4 days ago
Bracknell, Bracknell Forest, United Kingdom Project People Full timeField Resource Controller This role is an officebased position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults.The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have to be...
-
Field Resource Administrator
3 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resource Administrator
4 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resource Administrator
3 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resource Administrator
5 days ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resource Administrator
3 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resources Controller
2 months ago
Bracknell, United Kingdom Project People Full time- Field Resource Controller Cover Gateway - triage all the incidents making sure all details and the correct troubleshooting has been performed before utilising an engineer resource to minimise wasted visits and to get the users services back with mínimal delay. - Hardware Service Requests/Change Orders - management and progression of change and service...
-
Field Resource Controller
2 weeks ago
Bracknell, United Kingdom Project People Full timeWe are looking for a Field resource controller to Support & augment the existing Shared Service. The role will involve: Incident Management: Incident logging, triage and assignment on both the CA Service Desk (CASD) HPSM9 Excel and Manage the Incident to resolution in conjunction with the 3rd parties, keeping the Service Desk record in all Toolsets updated...
-
Administrator Field Resource Controller
2 weeks ago
Bracknell, United Kingdom Project People Full timeAdministrator - Field Resource Controller TEMP 6 moth rolling PAYE Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able...
-
Field Resources Controller
4 days ago
Bracknell, Bracknell Forest, United Kingdom Project People Full timeField Resource ControllerCover Gateway - triage all the incidents making sure all details and the correct troubleshooting has been performed before utilising an engineer resource to minimise wasted visits and to get the users services back with mínimal delay. Hardware Service Requests/Change Orders management and progression of change and service...
-
Senior Technical Assistant
2 months ago
Bracknell, United Kingdom Mobile Technical Staff Full timeSenior Technical Assistant - Our client based in the Bracknell area are looking to employ, on a permanent basis, a Senior Technical Assistant.**Senior Technical Assistant - Benefits of the role**: - 37 hour week - £30k to £35k depending on experience - hours M- T 8:30 - 17:00, F 08:30 - 16:30 - 26 annual holidays plus Public holidays - walking distance...
-
Field Resource Controller
4 weeks ago
Bracknell, United Kingdom Project People Full time**Field Resource Controller - IT** **Role Purpose** The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their...
-
Field Resource Controller
2 months ago
Bracknell, United Kingdom Project People Full timeThis role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults. The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have to be called out and then...