Field Resource Controller
7 months ago
Field Resource Controller
Role Purpose
The Field Resource Controller will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The Field Resource Controller role entails ascertaining what the fault is and whether the end user is able to fix it themselves or whether an engineer will have to be called out to schedule dates and times for them to visit, along with a description of what the fault is they'll be tackling.
Key Accountabilities
- Providing support for a business area or team.
- Resolving basic problems and issues to a satisfactory outcome and escalating more complex queries and requests.
- Liaises with own business area or team and may have some contact outside of direct working area.
- Planning, organising and monitoring work and able to prioritise own tasks to achieve targets and deadlines.
- Maintains accurate data relevant to the job and is able to produce basic reports as required.
- Clear and accurate written and oral communication.
- Operates processes, standards and practices for the business area or team.
- Takes the initiative to extend own knowledge in order contribute to the team and develop.
- Experience in incident resolution and/or system management of secure IT infrastructures
- Experience in Customer Service environment - liaison with customers scheduling engineering attendances
- Experience in scheduling/diary management
- Experience dealing with 3rd parts suppliers
- Experience and confident in use of MS Office program
Key Performance Indicators
- Meets performance goals as set
- Personal development plan kept up to date
- Strategic goals and targets are met
- Timely resolutions of problems or issues.
- Team contribution, quality of work presented to agreed requirements.
- Good time management.
- Quality and accuracy of data - input and output.
- Effective communication and contribution to the team deliverables.
- Agreed standard of measurement.
- Team contribution and contribution to team deliverables.
- Up to date skills are maintained
Project People is acting as an Employment Business in relation to this vacancy.
-
Field Resource Controller
4 days ago
Bracknell, United Kingdom Project People Full time**Role**: Field resource controller **Location**: Bracknell, fully on site **Type**: 6 month temp, PAYE **Hours**: 37.5hrs **Role Purpose** The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good...
-
Administrator Field Resource Controller
7 months ago
Bracknell, United Kingdom Project People Full timeAdministrator - Field Resource Controller TEMP 6 moth rolling PAYE Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able...
-
Field Resource Technical Admin
7 months ago
Bracknell, United Kingdom Project People Full time**IT Field Resource Controller** Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily...
-
Field Resource Administrator
7 months ago
Bracknell, United Kingdom Project People Full time**Field Resource Administrator** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and whether they are able to fix it themselves or whether an...
-
Field Resource Controller
2 days ago
Bracknell, United Kingdom Project People Full timeThis role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults. The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have to be called out and then...
-
Scheduling Coordinator/resource Controller
6 months ago
Bracknell, United Kingdom Project People Full timeScheduling Coordinator/Resource Controller - This role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults. The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an...
-
Area Controller
7 months ago
Bracknell, United Kingdom Circana Full timeAREA CONTROLLER UK Field (Operations), Home Based **Let’s be unstoppable together!** At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment...
-
Technical Field Service Specialist
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom oilandgas Full timeJob DescriptionHoneywell is seeking a skilled Technical Field Service Specialist to join our team in the South UK region. As a key member of our field service team, you will be responsible for maintaining and optimizing Honeywell Building Automation systems to ensure safe, secure, comfortable, and cost-efficient facilities.The successful candidate will have...
-
Service Desk Analyst
2 days ago
Bracknell, United Kingdom Cerco IT LTD Full time**Job title**:Field Resource Controller (Secure Engineering Control Centre) **Location**:Bracknell Are you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements? Do you have experience of IT support, incident resolution customer...
-
Av Field Technician
5 days ago
Bracknell, United Kingdom Technet IT Recruitment Limited Full time**AV Field Technician** **Field-Based (Office in Bracknell)** **£35,000** You will need a positive attitude with a sense of ambition, alongside experience as an AV Technician. Working in a tight-knit team, you will have close communication with the AV Engineer and the Line Manager to assist with ongoing and future projects within the hospitality...
-
HVAC Automation and Controls Expert
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom oilandgas Full timeDo you want to make a difference in the world of facilities maintenance and engineering? We are looking for a highly skilled professional to join our team at Honeywell as a Field Service Engineer - BMS Specialist. This exciting opportunity will see you working on critical building systems, including HVAC, building automation, and energy management.Job...
-
Onsite Recruitment Coordinator
4 days ago
Bracknell, United Kingdom Resource Solutions Full timeDo you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of a team redefining work so everyone can have a...
-
Category Marketing Lead
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom ECS Resource Group Ltd Full timeJob SummaryECS Resource Group Ltd is seeking a skilled Category Marketing Lead to drive the development and execution of shopper marketing strategies. The ideal candidate will possess a strong understanding of consumer behavior, market trends, and category dynamics.Key Responsibilities- Develop and implement effective shopper marketing plans that meet...
-
Service Administrator
7 months ago
Bracknell, United Kingdom Project People Full timeService Administrator - Field Resource Controller Role Purpose The Service Administrator - Field Resource Controller will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The Service Administrator - Field Resource Controller...
-
Credit Controller Specialist
1 month ago
Bracknell, Bracknell Forest, United Kingdom Page Personnel Sales Full timePage Personnel Sales is a leading recruitment agency in the UK, with a strong presence in Bracknell.We are currently seeking a skilled Credit Controller to join our team. This role offers an estimated salary of £28,000-£35,000 per annum, depending on experience.About the RoleThis position involves overseeing credit control functions within our Accounting &...
-
Field Sales Fundraiser
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Charity Link Full timeAbout Charity LinkCharity Link is a leading charity that promotes the work of other prestigious charities.We are committed to making a positive impact in our community and believe that every individual deserves access to opportunities and resources.Our Mission:To promote the work of charities and support their efforts in making a differenceTo provide...
-
Field-Based Project Supervisor
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Kiota Recruitment Full timeJob Description:We are working in partnership with a well-established pump rental provider in the UK to seek an experienced Field-Based Project Supervisor. This role involves heading up a new Field-based team in Bracknell, Basingstoke, overseeing installations and deinstallations of pumps, pipework, and associated equipment at client sites.About the Role:As...
-
Financial Controller
7 days ago
Bracknell, Bracknell Forest, United Kingdom Connect44 GmbH Full timeJob DescriptionWe are seeking an experienced Management Accountant to join our team as a Business Partner. The successful candidate will be responsible for providing financial support and guidance to the business, including managing accounts payable, accounts receivable, and general ledger maintenance.The ideal candidate will have a strong background in...
-
Financial Control Specialist
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £35,000 - £55,000About the Role:beBee Professionals is looking for a highly skilled Financial Control Specialist to manage the financial aspects of our construction projects in Bracknell.Key Responsibilities:Manage construction budgets and monitor expenses.Negotiate contracts with clients and suppliers.Estimate costs for construction projects and prepare detailed quantity...
-
Field Sales Representive
7 months ago
Bracknell, United Kingdom 3M Full time**Job Description**: Req No: R01109867 Job Title: External Field Sales Representative (M/F/*) Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will...