Customer Team Member

6 months ago


Horsham, United Kingdom Coop Full time

**Customer Team Member**

Location: Former Coach House, Cowfold, RH13 8BT

Pay: £10.90 per hour + great benefits

Contract: 12 hours per week + regular overtime, part time, permanent.

Working pattern: Varied shifts including early mornings, afternoons, late evenings and weekends, to be discussed at interview.

Full training given

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



  • Horsham, West Sussex, United Kingdom Bill'S Team Members Full time

    Company OverviewBills is a leading hospitality employer with a passion for delivering exceptional experiences. Our team members are the backbone of our business, and we're committed to supporting their growth and development.SalaryWe offer a competitive salary of £19,000 - £24,000 per year, depending on your experience and qualifications. This includes a...

  • Customer Team Member

    7 months ago


    Horsham, United Kingdom Coop Full time

    **Customer Team Member** - Location: High Street, Partridge Green, RH13 8HR- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Working evening and weekend.This role will include work on our Post Office Counters, to be discussed at interview- Full, paid training provided- - You must be aged 18 or...

  • Customer Team Member

    7 months ago


    Horsham, United Kingdom Coop Full time

    **Customer Team Member** - Location: 2-4 Fitzalan Road, Roffey, Horsham, RH13 6AA- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - We’re looking for...


  • Horsham, West Sussex, United Kingdom TEAM Full time

    We are seeking a skilled Business Development and Customer Success Professional to join our dynamic team.Job OverviewA well-established company is looking for an experienced Sales & Customer Support Executive to drive new business growth and provide exceptional customer service.Key ResponsibilitiesCultivating Relationships: Develop and maintain strong...


  • Horsham, United Kingdom TEAM Full time

    Are you a dynamic, detail-driven superstar with top-notch communication skills? We're on the hunt for a passionate Customer Service Advisor/Office Administrator to join this vibrant team! In this exciting role, you’ll be the go-to person for ensuring their customers receive outstanding service while keeping their office operations running like...


  • Horsham, United Kingdom Team Full time

    Are you a dynamic, detail-driven superstar with top-notch communication skills?We're on the hunt for a passionate Customer Service Advisor/Office Administrator to join this vibrant team!In this exciting role, youll be the go-to person for ensuring their customers receive outstanding service while keeping their office operations running like clockwork.You...


  • Horsham, United Kingdom Team Full time

    Are you a dynamic, detail-driven superstar with top-notch communication skills?We're on the hunt for a passionate Customer Service Advisor/Office Administrator to join this vibrant team!Are you the right applicant for this opportunity Find out by reading through the role overview below.In this exciting role, youll be the go-to person for ensuring their...


  • Horsham, United Kingdom TEAM Full time

    A well-established company is seeking a Sales & Customer Support Executive to join its small, dynamic team. In this role, you will play a key part in driving new business and providing dedicated customer support to meet and exceed company sales targets.  Key responsibilities as Sales & Customer Support Executive:  Customer Sales...


  • Horsham, West Sussex, United Kingdom Bill'S Team Members Full time

    Take the first step towards a rewarding career in hospitality with Bill's!Why Join Our Team?At Bill's, we're dedicated to providing an exceptional dining experience that exceeds our guests' expectations. As a Commis Waiter, you'll play a vital role in achieving this goal, working closely with our kitchen team to deliver fresh, high-quality dishes and...


  • Horsham, United Kingdom Team Full time

    A well-established company is seeking aSales & Customer Support Executiveto join its small, dynamic team.In this role, you will play a key part in driving new business and providing dedicated customer support to meet and exceed company sales targets.


  • Horsham, United Kingdom TEAM Full time

    A well-established company is seeking a Customer Relationship Development Specialist to join its dynamic team. This role plays a crucial part in driving new business and delivering exceptional customer support to meet and exceed sales targets.Key ResponsibilitiesCultivate relationships with new and existing customers to achieve targets.BUILD AND MAINTAIN...


  • Horsham, West Sussex, United Kingdom Bill'S Team Members Full time

    About UsAt Bill's, we're passionate about providing an exceptional dining experience that exceeds our customers' expectations. Our team members are the heartbeat of our business, and we're committed to supporting their growth and development.Salary and BenefitsAs a Commis Waiter at Bill's, you can expect a competitive salary of £18,000 - £22,000 per year,...


  • Horsham, West Sussex, United Kingdom TEAM Careers Full time

    Are you a dynamic and detail-driven individual with top-notch communication skills? We're seeking a passionate Customer Service Advisor/Office Administrator to join our vibrant TEAM Careers team.About the RoleOnboard customers like a pro by handling contract renewals and Pre-Qualification Questionnaires with ease.Deliver outstanding service by being the...

  • Team Member

    6 months ago


    Horsham, United Kingdom Everyman Full time

    Team Member TEAM MEMBERS, EVERYMAN HORSHAM I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE. Lights. Camera. ACTION - Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for Team Members to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a...


  • Horsham, West Sussex, United Kingdom McDonald's Full time

    Are you looking for a dynamic and engaging work environment where you can grow and develop your skills? As a Restaurant Team Member at McDonald's, you will play a key role in delivering exceptional customer experiences and contributing to the success of our restaurant.Company OverviewMcDonald's is a leading global brand known for its iconic menu items,...


  • Horsham, West Sussex, United Kingdom ENGINEERINGUK Full time

    Festive Season Team Member Job DescriptionWe are seeking enthusiastic and customer-focused individuals to join our Festive Season Team as Festive Season Team Members. As a Festive Season Team Member, you will play a key role in delivering excellent customer service and contributing to the success of our store during the busy holiday period.Key...


  • Horsham, West Sussex, United Kingdom TEAM Full time

    We are seeking an Account Management Associate to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service while ensuring the smooth running of our office.About the JobThis exciting opportunity offers a competitive salary of up to £27,000 per annum, plus free parking. Your primary focus will...

  • Team Member

    7 months ago


    Horsham, United Kingdom Pret A Manger Full time

    We are looking for enthusiastic Front of House and Kitchen Team Members who are passionate about preparing delicious products and delivering great customer service as part of a team at **HORSHAM RH12 1PB** We have the following positions available right now: - ** **Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from...

  • Retail Team Member

    1 week ago


    Horsham, West Sussex, United Kingdom Tesco Partners Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Retail Team Member. This role involves working in one of our stores, helping to serve shoppers better every day.You will be responsible for serving customers across the store in various areas, including service and replenishment. You will put into practice training...

  • Barista Team Member

    3 days ago


    Horsham, West Sussex, United Kingdom Costa Coffee Full time

    Be a Part of Our TeamWe are seeking a highly motivated and enthusiastic individual to join our team as a Barista. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing high-quality beverages, and maintaining a clean and welcoming store environment.The ideal candidate will have a passion for delivering...