Experience Expert

4 weeks ago

York, United Kingdom FashionJobs Full time

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible,Be Imaginative. If these are values you share, we would love you to join our team. To be an Experience Expert you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customiseeach experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry. This is a permanent part
- time 21 hourposition. What we need from you: _You will always be customer focused:_ - You will create a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging customer experience in your store. - You will developand maintain key customer relationships using instore CRM tools to support you. - You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience. _You will be responsible:_ - You will be curious about the business and willing to share your ideas. - You will enjoy working as part of a team and nurture relationships with your colleagues. - You will deliver operational excellence showing respectand consideration for people, product and your environment.

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