Sales Consultant
2 weeks ago
Realistic earnings potential of £37.5K+ (uncapped commission), in addition to excellent pension scheme, private health insurance, a superb staff travel programme (starting with 2 confirmed flight tickets from day 1; unlimited stand-by flight tickets afterday 1; heavy discounting on hotels, tours, cruises, all-inclusive packages etc), remote working and much more.
The Role:
- We are looking for experienced full-time passionate sellers with excellent knowledge of Canada
- They must be willing to work hard, be a proven team player and very self-motivated with the experience of delivering their targets in a challenging travel industry.
- They will be experienced in handling customer requirements whilst still able to stay motivated to sell.
- You need to be organised and able to manage your own diary day to day, always putting your customer first.
- Able to learn quickly, use initiative and respond well to feedback
Key responsibilities:
- To be inspired by the customer’s ideas for what they want from their holiday and to be able to translate that into an actual recommendation for a holiday
- To be passionate on every call about the brand and the product we sell
- To be able to build rapport on every call and see every call as an opportunity for you and your customer
- An understanding of selling principles and to be able to close the deal
- To be focused and driven to achieve targets
- To maintain a positive mind-set to overcome challenges and barriers to selling
- To fulfil admin duties aligned to the sales role
Skills / Experience / Requirements:
- Strong selling skills
- High achiever
- Strong customer service
- Strong influencing skills with the ability to persuade the customer to buy
- Pro-active and able to manage own workload effectively
- Able to communicate confidently and enthusiastically (both verbally and in writing)
- Agile and open to change at short notice
- Able to work well under pressure
- Attention to detail
- Strong numeracy
- Strong IT/Systems skills and experience, and experience of travel and GDS booking systems (preferably Galileo)
- Able to multitask
- Experienced seller of holidays
- Passionate about Canada
- Experience in the contact centre environment required
- Excellent organisational skills
- An ability to cope with potentially conflicting demands
Shift pattern
37.5 hr working week. Mon -Fri, shift patterns 0900.1730hrs or 1000 -1830hrs; Sat - 10-4 (every 3rd Saturday).
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