Programming Assistant

2 days ago

Shropshire, United Kingdom National Trust Full time

Summary You'll be working within our Children and Young People (CYP) hub team. Carding Mill Valley is a key National Trust site for CYP and one of the most popular sites for school visits to the outdoors in the country.

You'll be working predominantly term-time only, four days a week during March to end of October, our peak season. There will be some days outside of this period, but far more limited.

**This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.**

What it's like to work here You'll report to the manager of the Visitor Operation, who is also the Children and Young People Hub lead. You will be part of the CYP team along with a Learning Assistant and Programming and Partnerships Officer, who are part of the wider Visitor team often staff.

The full staff team based at the Chalet Pavilion also includes Countryside, Stepping Stones Project and Food & Beverage staff who all work very closely together in a close-knit, supportive team, to make this buzzing property a fantastic place to work. Therewill also be opportunities to develop your knowledge and experience of working with CYP via the National Trust CYP Network, along with increasing your understanding of the National Trust via other training opportunities.

Covering as much as 2,000 hectares (4,942 acres) of heather-covered hills with stunning views of the Shropshire Hills Area of Outstanding Natural Beauty and the Welsh hills, this is an important place for wildlife, geology and archaeology. There are pathsfor walking, cycling and horse riding, you can even drive to the top of the hill to take in the views. In Carding Mill Valley there are excellent visitor facilities including a tea-room, shop and car parking.

Click here for more information about this location What you'll be doing During the peak season of school visits to Carding Mill Valley our CYP team welcome several coach loads of school students every day. You'll play a key role administering these visits via a pre-visit booking process, as well as welcoming and assisting self-guidedschools so their visit is memorable and enjoyable with a mínimal impact on this busy but sensitive site.

You'll also be facilitating guided visits for schools who book visits working with our Volunteer team. This will involve a similar booking process, communicating with schools pre-visit, preparing materials and equipment for each visit, organising and coordinatingthe Volunteer team for each visit, as well as leading on certain activities when necessary to ensure an inspiring visit that connects CYP to nature and the outdoors.

You'll be working outdoors in all weathers and being an active member of the Visitor team during weekdays to ensure all visitors to Carding Mill Valley are welcomed and engaged with an exceptional level of service so each visit is memorable.

Who we're looking for We'd love to hear from you, if you have:

- A love of inspiring children and young people about nature and the outdoors
- A team player, but also can work on your own initiative
- Adaptable and flexible approach
- Customer focused with an understanding of the importance of great service
- Well organised and able to manage own time effectively
- Good people skills enabling strong relationships both internally and externally to be built and maintained
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.

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